Note fondée sur 308 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ruaa julidan, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Sofitel Shahd Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as
par un voyageur
Excellent !
Publié le 3 sept. 2024 sur HotelsExcellent hôtel ! Personnel très accueillant et serviable. Propreté de la chambre qui dispose de nombreux équipements. Son plus grand point fort reste la proximité avec la Mosquée du Prophète, Paix et Salut Soient sur Lui.
Merci !
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ruaa julidan, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Sofitel Shahd Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Ruaa julidan, Gestion de l’hôtel
Dear Badaoui ,Your satisfaction is our top priority and we're so delighted that you enjoyed our location, buffet and staff. Regarding the maintenance, housekeeping service, and amenities, we are sorry for any inconvenience caused and would like to assure you that we have taken immediate action to rectify the issue. We hope you give us the opportunity to provide you with better service in the future.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Yosr, We're absolutely thrilled to see that you had such a great time at our hotel! We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. Thank you for taking the time to share your experience with us. We can't wait to welcome you back.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest,We're delighted that you shared your experience in our hotel with us, and we hope to have the opportunity to exceed your expectations on your next visit.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Roa a fait un excellent travail en me faisant modifier mon avis sur cet hôtel, elle a été très attentionnée et très serviable, je la remercie et je recommande cet hôtel j'y reviendrai sans doute inchaalah
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Ruaa julidan, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Sofitel Shahd Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Karima El idrissi, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Sofitel Shahd Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
par un voyageur
Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Mustafa, Thank you so much for your ideal rating! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to create an exceptional atmosphere, so we're delighted that you appreciated it. We hope to welcome you back soon for another joyful experience.
par un voyageur
Publié le 17 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Adel, Our team is always keen to provide exceptional service and we apologize for not meeting your needs. We appreciate your feedback and will use it to improve our services. So, we hope you give us the opportunity to discuss more about your experience on a private message. We hope you'll give us another chance to serve you in the future.
par un voyageur
Publié le 19 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Karima El idrissi, Gestion de l’hôtel
Dear Abdelhak ,We very much appreciate your comments regarding your stay at the Sofitel Shahd Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
