Ratings based on 1,431 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 26, 2024
Very comfortable stay.
Comment from Hotel Management
Nov. 28, 2024 by Manager, Hotel Management
Hello Chris,We are delighted to hear that you had a comfortable stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future.
by A traveller
Posted Oct. 24, 2024
It looks like they recently renovated. I think there is a bit more to do. The blue walls with red trim did not go with the floor or other decorations. There are a few small improvements they can make: put a soap dish next to the sink in the bathroom (soap got all yucky on the counter); add a clock in the room, (I woke up at night & the only light was on the microwave saying 2:43 the whole time we were there), There was also no coffee/tea pot in the room, this is a pretty standard offering in most hotels.
Comment from Hotel Management
Oct. 25, 2024 by Manager, Hotel Management
Hello Mary Ann,Thank you for sharing your feedback with us. We appreciate your comments about our recent renovations. Your suggestions about the room decor and amenities are duly noted for our future improvements. We will pass along your recommendations to our management team for further consideration on enhancing our guests' experience. Our team is continually working to provide a comfortable and enjoyable stay for all our guests.
by A traveller
Posted Sep. 22, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by Manager, Hotel Management
Hello Dean,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back in the future for another exceptional experience.
by A traveller
Posted Sep. 21, 2024 on Expedia
I’ve been here twice in the past month; I really enjoyed it! This will definitely be my preferred hotel when I’m visiting Madison. :)
Comment from Hotel Management
Sep. 22, 2024 by Manager, Hotel Management
Hello Megan,We are thrilled to hear that you enjoyed your stay with us and that we will be your preferred hotel in Madison. We look forward to welcoming you back on your future visits to the area!
by A traveller
Posted Sep. 21, 2024 on Expedia
Comment from Hotel Management
Sep. 22, 2024 by Manager, Hotel Management
Hello Chris,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back again soon for another fantastic stay.
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 21, 2024 by Manager, Hotel Management
Hello Bill,We are delighted to hear that you had a perfect stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 21, 2024 by Manager, Hotel Management
Hello Jacqueline,We appreciate you choosing to stay with us! If you have any suggestions or concerns, please reach out to us. We hope to welcome you back soon for an even better experience.
by A traveller
Posted Sep. 20, 2024 on Expedia
It’s a nicer location than the actual facility rates out. The rooms are too dark, the bar was never open, and breakfast set up is below average. The eggs were awful.
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Shawn,We appreciate your feedback on your recent stay and apologize for any inconvenience you experienced. Our team values guest input to enhance the overall experience. Should you have any further concerns, we recommend reaching out to our management team directly. Thank you for taking the time to share your thoughts with us.
by A traveller
Posted Sep. 19, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Bailee,We're sorry to hear that you did not fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly. We value your feedback and hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Grace,We appreciate you choosing our hotel for your stay. If there were any aspects that didn't meet your expectations, please do not hesitate to contact us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.
