Note fondée sur 707 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2023 sur Hotels
par un voyageur de GLENDALE
Publié le 10 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Joseph, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Warm regards,Guest Experience Team
par un voyageur de Kingwood
Publié le 26 sept. 2024 sur Expedia
Enjoyed our stay. Staff and service was excellent. Breakfast was delicious and it was convenient to have a Starbucks in house. Beds were comfortable and room was clean, but my only grievance was that the bedding did not smell fresh. Other than that, everything was top notch. Delicious warm cookies are a nice perk as always, and love that they have an allergy free cookie option. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Quentin,Thank you for your lovely feedback! We’re delighted to hear you enjoyed your stay and found our team to be excellent. It’s great that you appreciated the breakfast and the convenience of having Starbucks right here.We truly value your comment about the bedding, and we'll make sure to address it with our housekeeping team. Freshness is key for a comfortable stay! We're also glad you loved our warm cookies and the allergy-free option—we want everyone to feel catered to.We can't wait to welcome you back for another visit!Warm regards,Guest Experience Team
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Faith, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. Warm regards,Guest Experience Team
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Very nice and quiet. An excellent choice.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi David, Thank you for providing us with your concise review. We are pleased that our property suited your accommodation needs here, and hope to welcome you back when you are next in the area. Warm regards,Guest Experience Team
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Perfect - wish we could have enjoyed it longer!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Robin, We are delighted with your review, and to know that you enjoyed all aspects of your stay with us. This is the experience that we aim to provide for all of our guests. We appreciate the time you took to leave your review, and we hope to welcome you back for a longer stay very soon! Warm regards,Guest Experience Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The Doubletree was spacious, clean and modern, with helpful and friendly staff. The rooms were large and quiet with a very comfortable bed. We loved our stay!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Larry, We are delighted with your review, and to know that you enjoyed all aspects of your stay with us. This is the experience that we aim to provide for all of our guests. We appreciate the time you took to leave your review, and we hope to welcome you back for another great stay very soon. Warm regards,Guest Experience Team
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hello Angela, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Warm regards,Guest Experience Team
par un voyageur
Publié le 22 sept. 2024 sur Expedia
We stayed here after booking another property a few miles away that was beyond disappointing and this hotel easily satisfied our needs with comfortability, cleanliness, food options, and safety! The pool was nice, bathrooms fancy, beds comfortable, and the room service was superb!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Sarah,Thank you for sharing your wonderful experience! It’s heartening to hear that we were able to provide the comfort and cleanliness you were looking for after your previous disappointment.We take great pride in our amenities, and it's fantastic that you enjoyed the pool, our stylish bathrooms, and the comfort of your bed. It's also great to know that our room service met your expectations.We truly appreciate your kind words and hope to welcome you back for another delightful stay soon!Warm regards,Guest Experience Team
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Enjoyed my stay.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hello Teresa, thank you for taking the time to leave a review! We are glad to hear that you enjoyed your stay at DoubleTree by Hilton Madison East. Your feedback is important to us as we strive to provide the best possible experience for all of our guests. We hope to welcome you back again in the future for another enjoyable stay. Safe travels!Warm regards,Guest Experience Team
