Note fondée sur 604 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
92 % des clients le recommandent
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello MAX,We're joyful to hear you had a fantastic stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
Very good breakfast. Romm was well appointed and clean. Bed was very comfortable. Check in was quick and easy.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Brian,We are pleased to hear that you enjoyed our breakfast and found your room to be comfortable and clean. We strive to provide efficient service during check-in. Should you have any further feedback, please feel free to reach out to us directly.
2 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Pool didn’t work and was closed. Bathroom flooded when using shower. Breakfast was lacking because appliances were broken down
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello John,Thank you for sharing your recent stay experience with us. We regret to hear about the inconveniences you faced regarding the pool, bathroom, and breakfast. Your feedback is valuable, and we will address these issues internally to ensure a better experience for future guests. We hope you will consider staying with us again in the future.
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Connitca,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
The staff was amazing
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Cassandra,We are pleased to hear that you found our staff to be amazing during your stay. Our team strives to provide exceptional service to all our guests. Your positive feedback will be shared with them to continue motivating and exceeding expectations. Thank you for staying with us!
5 sur 5
par un voyageur

First time stay

Publié le 15 juill. 2024 sur Hotels
No hot water in shower
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello William,We apologize for any inconvenience you experienced. Your feedback is valuable to us as we continue to improve our services for all our guests. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.
4 sur 5
par un voyageur

Publié le 13 juill. 2024 sur Expedia
Good enough. Did the job
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello John B.,We appreciate your feedback and are glad to hear that we met your expectations during your stay. If you have any further comments or suggestions, we would love to hear them to continue improving our services. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.
3 sur 5
par un voyageur

Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Samantha, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to provide further details so we can address any issues you encountered. Hope to have the opportunity to welcome you back in the future.
1 sur 5
par un voyageur

Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello George,We're sorry to hear that your stay did not meet expectations. Please feel free to reach out to us directly to share any specific feedback you may have, as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future.
3 sur 5
par un voyageur

Publié le 9 juill. 2024 sur Expedia
Clean and friendly staff. Bathtub stopper didn’t work and no exhaust fan and smoke alarm set off by steam.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello Heather, We appreciate your positive feedback on our cleanliness and friendly staff. We value your input on the bathtub stopper, exhaust fan, and smoke alarm. Your comments will help us improve our services for future guests.