Note fondée sur 486 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2021 par ak, Gestion de l’hôtel
Dear Traveler. I am pleased to hear that you find our location to your liking
par un voyageur
Publié le 24 oct. 2024
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marcus,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Matthew,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The breakfast was good and the room was comfortable. But the bathroom had a moldy smell and there was a bug(roach) in our room. I was disappointed because I feel like the room was overpriced.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Monica,Thank you for your feedback. We're glad to hear that you enjoyed the breakfast and found your room comfortable. However, we sincerely apologize for the moldy smell in the bathroom and the presence of a bug. These issues are not acceptable, and we will address them with our housekeeping team to ensure they are resolved promptly. We appreciate your input regarding the pricing, as we strive to provide value for our guests. We hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Good very Quiet place
Publié le 30 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Karen,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Conviently located, but very near a busy freeway. Very noisy.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kurt,Thank you for your feedback! We're glad you found our location convenient, but we apologize for the noise from the nearby freeway. We understand how important a peaceful environment is for our guests. Your comments will be taken into consideration as we explore ways to improve the sound insulation. We hope to welcome you back for a more enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ricardo,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear LeeAnna,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tiah,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Nice little hotel!
Publié le 21 sept. 2024 sur HotelsMy boyfriend and I are in between apartments right now and we decided to stay at this location due to it being super close to our work. The rooms are clean, modern, and the staff at the front desk were helpful.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Holly,Thank you for sharing your experience! We’re glad to hear that our location was convenient for you and your boyfriend during your transition between apartments. It’s great to know that you found the rooms clean and modern and that our front desk staff were helpful. We wish you all the best in your apartment search and hope to welcome you back soon for another pleasant stay!Sincerely, Hotel Manager
