Note fondée sur 616 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
82 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de MESA

Publié le 10 nov. 2024
Facility was clean and quiet. The staff was friendly and responsive to our requests. A very nice stay.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed a clean and quiet stay, and that our staff met your needs. We look forward to welcoming you back for another nice visit!Sincerely, Hotel Manager
5 sur 5
par un voyageur de Wauwatosa

Publié le 27 oct. 2024
The staff was friendly.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear DAVID,Thank you for your lovely feedback! It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 15 oct. 2024
Clean , comfortable and a great Value!!!!
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steven,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 20 sept. 2024
Friendly,quiet. We were informed of all amenities at check in. We were ssked if being on second floor was ok we appreciated being asked. Great customer service.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Linda,Thank you for your positive feedback! We're delighted to hear that you had a friendly and quiet stay and that our team provided you with excellent customer service. It’s great that you appreciated being informed about the amenities and the consideration regarding your room placement. We look forward to welcoming you back for another enjoyable experience!Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 4 sept. 2024
Good value at tis price point.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you found good value in your stay with us. We strive to provide a comfortable experience at an affordable price and appreciate your recognition of that. We hope to welcome you back soon!Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wayne,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Josefina,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
3 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Front desk Lady was amazing and very nice. Front desk guy was nice. Room dirty, found trash by bed. Found red something on the wall. Luckily didn’t need to stay too long in the room. Hot Breakfast was cold, disappointing. Breakfast worker also sat in the same room eating breakfast as everyone else. Made it awkward to eat, eat before you come to work.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear that the front desk staff were friendly and accommodating. However, we’re sorry to learn about the cleanliness issues in your room and the disappointment with the breakfast. It’s unacceptable that you found trash and stains, and the cold breakfast and staff presence in the dining area should have been handled better. We will address these concerns with our team to improve our service and facilities. We hope to provide a better experience on your next visit.Sincerely, Hotel Manager
5 sur 5
par un voyageur de Milwaukee

Publié le 25 août 2024 sur Expedia
Super easy love my stay there everything was literally by me!
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Yaleza,Thank you for your wonderful feedback! We’re thrilled to hear that you had a super easy and enjoyable stay, with everything you needed conveniently nearby. Your satisfaction is our top priority, and we're glad we could make your experience so convenient. We look forward to welcoming you back!Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Nice clean facility Safe area Good price. Loved the pool!
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shelby,Thank you for your positive feedback! We’re delighted to hear that you enjoyed the clean facility, felt safe in the area, and found the price reasonable. It’s great to know that you loved the pool as well. Your satisfaction is our priority, and we’re thrilled that we met your expectations. We look forward to welcoming you back!Sincerely, Hotel Manager