Ratings based on 339 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Sam, Hotel Management
Thank you for your feedback! I am happy to hear that you had an excellent experience at our hotel! We pride ourselves in the service we provide to our guests, each and every visit. We hope to see you on your next trip to Madisonville!
by A traveller
Posted Aug. 23, 2024 on Expedia
The staff was super friendly. When we asked for new towels the staff was super fast. They had a nice breakfast with a pretty good selection including waffles. We enjoyed our stay.
Comment from Hotel Management
Aug. 26, 2024 by Sam, Hotel Management
Thank you for your feedback! I am happy to hear that you had an excellent experience at our hotel! We pride ourselves in the service we provide to our guests, each and every visit. We hope to see you on your next trip to Madisonville!
by A traveller
Posted Aug. 17, 2024 on Expedia
Air conditioning wasn’t working and rooms were very dated and not clean.
Wouldn’t stay here again.
Comment from Hotel Management
Aug. 19, 2024 by Sam, Hotel Management
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Sam, Hotel Management
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and We hope to see you on your next trip to Madisonville!
by A traveller
Posted Jul. 31, 2024 on Hotels
Would give a 5 but our air wasn’t working well.
Comment from Hotel Management
Aug. 1, 2024 by Sam, Hotel Management
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and We hope to see you on your next trip to Madisonville!
by A traveller
Will never stay here again
Posted Jul. 31, 2024 on HotelsOrdered a King size bed off the website and got to hotel and there were no king size bed rooms left. Room smelled like mildew. Thank god I keep febreze in the car. Breakfast was cold both mornings I stayed. Railroad track right outside of room and kept me up. Definitely won’t stay here again. Complete waste of money
Comment from Hotel Management
Jul. 31, 2024 by Sam, Hotel Management
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
by A traveller
Posted Jul. 25, 2024 on Expedia
Room’s smell moldy
Comment from Hotel Management
Jul. 26, 2024 by Sam, Hotel Management
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
by A traveller
Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Jul. 23, 2024 by Sam, Hotel Management
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and We hope to see you on your next trip to Madisonville!
by A traveller
Posted Jul. 19, 2024 on Hotels
Comment from Hotel Management
Jul. 22, 2024 by Sam, Hotel Management
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and We hope to see you on your next trip to Madisonville!
by A traveller
Posted Jul. 18, 2024 on Expedia
Good value for money.
Comment from Hotel Management
Jul. 19, 2024 by Sam, Hotel Management
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and We hope to see you on your next trip to Madisonville!
