Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and we hope to see you on your next trip to Madisonville!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The pool, fitness area and spa were out of action when I was there (significant renovation/maintenance) so if that's important - check status of work before confirming booking.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your most recent feedback! We work hard to guarantee that every person has a clean, quiet and comfortable room with which to relax at the end of a long day. Thank you again, and we hope to see you on your next trip to Madisonville!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I asked for a non-smoking room. The room smelled of old cigarette smoke that they attempted to mask with an obnoxious air freshener which made it worse.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sam, Gestion de l’hôtel
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Had to switch rooms because ac wasn’t working. In second room handle for shower was on side of bathtub. Pool closed again. Probably going to stay somewhere else next time.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sam, Gestion de l’hôtel
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
It appears that a lot of the staff has changed in the last month or so, big improvement. Friendly and efficient. Clean and well lit.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
We were going to visit Pennyrile state park but they had no availability. The indoor pool and hot tub were fun, breakfast was nice, and room was clean. Would definitely stay again. About a 30 minute drive to state park to enjoy last day of sandy beach being open for the season. Worked out fine.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! I am happy to hear that you had an excellent experience at our hotel! We pride ourselves in the service we provide to our guests, each and every visit. We hope to see you on your next trip to Madisonville!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Sam, Gestion de l’hôtel
Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your comments with our team as we constantly work on improving our hotel and services.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! I am happy to hear that you had an excellent experience at our hotel! We pride ourselves in the service we provide to our guests, each and every visit. We hope to see you on your next trip to Madisonville!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! I am happy to hear that you had an excellent experience at our hotel! We pride ourselves in the service we provide to our guests, each and every visit. We hope to see you on your next trip to Madisonville!
