Note fondée sur 717 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Marie-France
Publié le 8 août 2017 sur Hotels
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amber,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juin 2024 sur Expedia
Pool
Commentaires de Gestion de l’hôtel
26 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amanda,Thank you for your positive review! We're delighted to hear you enjoyed our pool. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay soon.Best regards, Hotel Manager
par un voyageur
Publié le 19 juin 2024 sur Hotels
Friendly staff good breakfast overall just a great stay
Commentaires de Gestion de l’hôtel
19 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lorren,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great stay and enjoyed our friendly staff and breakfast. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience.Sincerely,Hotel Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dana,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Joseph,Thank you for your perfect rating! We're thrilled that you had an excellent stay with us. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager
par un voyageur
Publié le 4 juin 2024 sur Hotels
I am not smoker , I booked a room , nobody told me that they are sold out for non smoking room and the only rooms I found when I was checking in were smoking rooms.
The cover sheets have multiple small holes .
The WIFI was horrible.They gave wrong password, once I called front desk they apologized and gave me the correct one.
The breakfast was very few choices, the coffee is very diluted .
Commentaires de Gestion de l’hôtel
4 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Hassan,We sincerely apologize for the inconvenience and discomfort you encountered during your stay. It's unacceptable that you were not informed about the availability of non-smoking rooms and encountered issues with the room amenities, Wi-Fi, and breakfast options. Your feedback is valuable to us, and we will address these issues with our team to ensure improvements are made. Please know that we take your concerns seriously and strive to provide a better experience for all our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 2 juin 2024 sur Expedia
The whole place smelled like weed. The fridge went out in our room. Maintenance came looked at and brought us another but left the old one in the room making noice all night. Then when I went to shower in the morning the water temp kept fluctuating and I got scalded by hot water
Commentaires de Gestion de l’hôtel
3 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Bryan,We apologize for the inconvenience you experienced during your stay, including the odour, fridge issue, and water temperature fluctuations. Your feedback is valuable, and we'll address these issues promptly to ensure a better experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 28 mai 2024 sur Expedia
A little run down and the exterior entry doors do not latch or lock. The room had new floors. Tub was nasty and stained.The ceiling tiles in the room above the tv are water stained and one was moldy.
No coffee maker in room and the A/C was very musty smelling.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear William,Thank you for your feedback. We're pleased to hear you liked the new floors in your room. We apologize for the issues with the exterior doors, tub, ceiling tiles, lack of a coffee maker, and musty A/C. We are addressing these concerns. We hope to welcome you back for an improved experience.Sincerely, Hotel Manager
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Merry,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager
