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Eurostars Plaza Mayor

4.0 star property
4-star hotel near Puerta del Sol

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Photo gallery for Eurostars Plaza Mayor

Lobby
Minibar, in-room safe, desk, laptop workspace
Porch
Standard Double Room Single Use
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room (with Extra Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About the area

Madrid

Central Madrid getaway .At this Madrid Centro hotel, you'll be well placed to visit Puerta del Sol and Plaza de Santa Ana, both within a 5-minute walk. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km
  • Prado Museum - 14 min walk - 1.2 km

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pum Pum Bakery - ‬4 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Yatai Market - ‬1 min walk
  • ‪Maestro Churrero - ‬2 min walk

About this property

Eurostars Plaza Mayor

4-star hotel near Puerta del Sol
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor.

This 4-star Madrid hotel is smoke free.

  • 92 guestrooms or units
  • 7 levels
  • 2 buildings
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel within walking distance to all the tourist spots.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicola Jane

Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location! Walk straight and you’ll reach Puerta del Sol, turn left and you’ll reach Plaza Mayor, down the block and you’ll reach the Tirso de Molina stop on the Metro 1 (light blue) line which will take you to all the sights in Madrid. The only issue is every morning you have to walk through the corner church giving out food for the homeless and sidewalk can get extremely crowded.
Stayed 6 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 4 nights in Dec 2024

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Carlos Linares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Room comfort

4 Star?? Good location but poor at the basics

Virtually no toilet roll on arrival. No towels one day. Did not replenish coffee/tea sachets in room over 4 days
Stayed 4 nights in Dec 2024

8/10 Good

Maria Jane

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel check in staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Denis Z

Stayed 8 nights in Nov 2024

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location..
Stayed 3 nights in Nov 2024

10/10 Excellent

Skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, Wayland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant decor, comfortable bed, rooms with coffee, safe box , enough storage . The hotel ideally positioned in the city center and easy access to transportation
Stayed 5 nights in Nov 2024

10/10 Excellent

jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Hotel clean and rooms were nice. Walkable to city center and several plazas. Close to metro.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good. I had a room with a window to internal court, so it was very quite. nice breakfast. water pressure in the shower could be higher, but the rest was pretty good.
Stayed 4 nights in Oct 2024

10/10 Excellent

GLORIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, very professional and helpful with anything we needed. Location is great 👍
Stayed 2 nights in Oct 2024

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms a bit dark especially lower floors.
Stayed 4 nights in Oct 2024

10/10 Excellent

David, HOLLYWOOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel ; very clean and good service .
Stayed 5 nights in Oct 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's conveniently located around 2 metro stations, lots of dining options and shops around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm going to be absolutely straight; I just spent 25 days all over Spain. Stayed in 7 hotels; 5 of the 7 were Eurostars hotels. It could be the culture of the hotel chain or the Spanish culture itself, but the experience in the Eurostars hotels was second to none.
Stayed 4 nights in Oct 2024

4/10 Poor

Oswaldo

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not comfortable

I would personally not stay at this hotel unless there was no other option. It looks great on the outside very nice lobby however the room is extremely uncomfortable, the beds are hard as a rock they’re cheap, no pillow top you can feel the springs but worst of all is the climate control you have a Thermostat that is unlike a Thermostat I’ve ever seen you cannot control the Temperature of the room if it’s too cold you have to turn the unit off when you get hot you have to wake up and turn the unit on I brought this to the attention of the front desk and they said oh well that’s our system that’s how it works and we tell you that when you check in, no they didn’t tell me that when I checked in. To add insult to injury I asked for a thicker pillow and what they brought me was a nasty old pillow and I only realized that when I felt really uncomfortable sleeping that night they had two pillowcases over an original dingy yellow pillow that they tried to disguise with two new pillowcases. The hotel is in a good location but like I said earlier there are a lot better options and hotels that take your comfort seriously. Unfortunately a lot of the hotels in Europe don’t compare to a standard room in the United States. Their mattresses are cheap and it doesn’t seem like they changed them very often.
Stayed 4 nights in Oct 2024