Note fondée sur 1 459 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour excellent
Publié le 30 sept. 2024 sur HotelsSuper séjour- la literie est excellente- chambre tres confortable, belle décoration, prestations de grandes qualités
Hôtel bien situé, face au musée reina sofia, plusieurs sites facile d'accès
Petit dejeuner complet et variés- vraiment très bon-
Seul bémol chambre un peu petite alors que chambre supérieure
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Your Stay at Hard Rock Hotel Madrid, Gestion de l’hôtel
Dear Laetitia, Thank you very much for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay, especially the quality of our bedding, the comfort of the room, and the décor. Additionally, we are pleased that you found our services and location so convenient, with easy access to iconic places like the Reina Sofía Museum.We are also glad you enjoyed our breakfast, which is one of our highlights! We have noted your comment about the room size, and we appreciate your feedback. We always strive to provide the utmost comfort, and your suggestions help us continue improving.We hope to have the pleasure of welcoming you back very soon.Best regards, Star Service
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Su Estancia en Hard Rock Hotel Madrid, Gestion de l’hôtel
Estimado XavierEn primer lugar, queríamos darle las gracias por tomarse su tiempo para mandarnos una reseña. En nombre de todo el equipo queremos agradecerle sinceramente por su calificación. Nos llena de orgullo saber que su experiencia fue tan positiva y que cumplimos con sus expectativas. Cada día nos esforzamos por ofrecer un servicio excepcional, y su reconocimiento es una gran motivación para seguir dando lo mejor de nosotros.Será un placer recibirle nuevamente en el Hard Rock Hotel Madrid en su próxima visita. Gracias por elegirnos, y esperamos darle la bienvenida muy pronto. ¡Hasta la próxima!Atentamente, Star Service
par un voyageur
Publié le 5 août 2024 sur Expedia
Proche des transports et du centre, au sein d’une décoration sublime un personnel professionnel vous accueille.
La piscine, certes modeste, suffit à rafraîchir les journées ensoleillées, le Rooftop avec sa vue du le beaux monuments proches de Atocha est un plus.
L’offre des bars reste très chère pour la qualité.
Je reviendrai quand même !
Rock ´Roll
Commentaires de Gestion de l’hôtel
8 août 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Florence,First of all, we would like to thank you for choosing Hard Rock Hotel Madrid for your stay in the city.The entire team is very grateful for the excellent rating you have given us. We are pleased to hear that you enjoyed our facilities and the 360-degree views of the city. We are also delighted that our location, near Atocha train station and the main museums of Madrid, contributed to your enjoyment of your stay in the capital.It has been a pleasure having you as our guest, and we are glad to know that you will choose us again. We look forward to welcoming you back soon!Sincerely,Star Service
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Hotel très confortable et très propre et personnel sympathique. Tout était parfait !
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Kevin,First of all, we want to thank you for choosing Hard Rock Hotel Madrid for your stay in the city.The entire team is very grateful to have received such a high rating. We are pleased to know that you were satisfied with the service provided by our staff and the cleanliness of the rooms.It has been a pleasure having you as our guest, and we look forward to welcoming you back soon!Sincerely,Star Service
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Merci
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Philippe,Thank you for choosing Hard Rock Hotel Madrid for your stay in the city.We hope that you could enjoy the facilities as well as our services. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Une bonne expérience
Je recommande cet hôtel
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Caroline,First of all, we would like to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience, and we are glad to have achieved that.It has been a pleasure having you as our guest, and we look forward to welcoming you again soon!Sincerely,Star Service
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Manaïck,First of all, we would like to thank you for taking the time to review your stay at Hard Rock Hotel Madrid.The entire team is very grateful to have had you with us, as our main goal is to make your stay a memorable experience.It has been a pleasure having you as our guest, and we hope to see you again soon!Sincerely,Star Service
par un voyageur
Publié le 10 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Rock Star,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid and leaving such a positive review.We are pleased to know that everything lived up to your expectations. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service
par un voyageur
Hôtel excellent
Publié le 27 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
28 févr. 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Abdelhamid,First of all, I would like to thank you for sharing with us your experience after your visit to the Hard Rock Hotel Madrid. We like to know the opinion of our guests to learn from our mistakes and improve our service every day. On one hand, we sincerely apologize if something during your stay did not meet your expectations, for us it is essential to know your opinion, so please do not hesitate to contact us via email info@hrhmadrid.com. The entire team works hard to provide memorable experiences for all our guests, and we hope you enjoyed the city and all it has to offer. We remain at your disposal for anything you may need. Best regards,Star Service
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Excellent accueil , pour mon petit chien aussi ! (30€ pour tout le séjour )
Gentillesse du personnel , au petit déjeuner comme à l accueil (Monica !) chambre surclassée, fruits frais et chocolats St Valentin offerts !
Merci pour tout , je reviendrai !
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Your Stay at Hard Rock Hotel Madrid , Gestion de l’hôtel
Dear Rock Star,First of all, we would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. We love to know firsthand the feelings of our guests to keep improving day by day and keep the motivation to the maximum. It is a real pleasure to know that you had such a pleasant stay and that you enjoyed our breakfasts as well as your welcome by our band. We really appreciate your positive comments, and we are glad that your overall experience exceeded your expectations. We assure you that we will pass on your comments to the entire team, they will be delighted to hear from you! We look forward to welcoming you back very soon. We wish you all the best,Star Service
