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Acta Piramides

3.0 star property
3-star hotel near Madrid Río

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Photo gallery for Acta Piramides

Lobby sitting area
Standard Triple Room
Daily buffet breakfast (EUR 18 per person)
Reception
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Paseo de las Acacias, 40, Madrid, Madrid, 28005
  • Plaza Mayor
    ‪20 min walk‬
  • Puerta del Sol
    ‪4 min drive‬
  • Gran Via
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Madrid

Heart of Madrid.Within a 15-minute walk of this Arganzuela hotel, you'll find Madrid Río and El Rastro. Plaza Mayor and Royal Palace of Madrid are also within 2 miles (3 km).

What's nearby

  • Madrid Río - 6 min walk - 0.6 km
  • Plaza Mayor - 20 min walk - 1.7 km
  • Royal Palace of Madrid - 3 min drive - 2.0 km
  • Puerta del Sol - 4 min drive - 2.6 km
  • Gran Via - 5 min drive - 3.3 km

Getting around

  • Piramides Station - 1 min walk
  • Madrid Delicias Station - 3 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Clan Obrador - ‬6 min walk
  • ‪Chocolatería Valor - ‬5 min walk
  • ‪Restaurante O'Ribeiriño - ‬5 min walk
  • ‪Campiello - ‬7 min walk
  • ‪El Mirador de San Isidro - ‬3 min walk

About this property

Acta Piramides

3-star hotel near Madrid Río
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Acta Piramides. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Built in 1993
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Acta Piramides offers 93 accommodations with minibars and safes. Select Comfort beds feature down comforters. 50-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 18 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Madrid Pirámides
Holiday Inn Madrid-Piramides Hotel Madrid
Holiday Inn Pirámides
Holiday Inn Pirámides Hotel
Holiday Inn Pirámides Hotel Madrid
Pirámides Madrid
Rafaelhoteles Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Holiday Inn Madrid Pirámides Hotel

Acta Piramides Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 90 reviews
Rating 8 - Good. 18 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, but the rooms need some sort of noise cancelation to the walls and doors in order to have a proper rest, it is too noisy, plus it seems that all guests must be reminded to behave and keep it to themselves.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Could improve in supporting guests. Or suggestions about around the area. Breakfast was very good. Deco was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rocelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very well presented room, nice decor. Friendly staff & nice breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

6/10 Okay

Karla

Travelled with family
Liked: Amenities
Good place to stay if you are staying for a night or two.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for my trip and central Madrid. Felt like a safe location, well lit area. Courteous staff. Slightly dab, but utterly clean and comfy bed and quiet. Modern bathroom with great shower and nice towels. Breakfast, good choice and fresh. Good coffee.
Stayed 2 nights in Nov 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great breakfast buffet
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great facility, like new. Clean and smells good. We were just looking for wash cloth and better cups other than paper cups. Otherwise, it was very good stay. Breakfast were wonderful and of reasonable price. Dinner were great Pilar, Danny were very helpful. Kimberly and all the staff were so nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the property is advertised with soundproof rooms. It is not. But this was mostly an issue in the morning with doors slamming as people left for the day. We had 1 night with a neighbor who was on the phone all night which was very unpleasant. But the place is very clean and everyone was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great breakfast options. About a 15 min walk from any major tourist attraction but tons of resturants, grocery stores and shops nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Steps away from transit station. Easy walk to Royal Palace.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachelle

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like the hotel & staff, but noisy at times
Pros: -really nice, calm decor in the hotel and rooms, perfect vibe aesthetically -powerful shower -spacious bathroom -hotel is a nice space and atmosphere generally -staff at the desk are very kind and welcoming -bottle of water in the fridge -smart tv -location was good, right next to train/tube station and also cheap to get taxis to other parts of the city -soundproofing from outside street noise was amazing (just not inside, see below) Cons: - i read reviews saying the rooms near the lift can be noisy so I emailed a week before asking to be put in a room away from the lifts or any busy/noisy areas. i was put in a room closest to the lifts! it is noisy, the walls are like paper and you can hear the maids vacuum, people talking waiting for the lift, the lift going up and down and pinging, the plumbing and doors slamming in other people’s rooms. it sounds like they’re in the room with you! the family next door to us were running around shouting and shrieking (kids playing loudly) at all hours of the night, which of course isn’t the hotels fault, but the soundproofing between rooms should be a lot better. it affected our sleep the first night. -bed and pillows were a bit firm -the sheets/duvet thing were annoying as it’s a sheet, then a flat duvet in the middle then another sheet but the flat duvet isn’t inside a cover so it comes loose. i’m hoping it is washed after every use(?) as otherwise that’s not very hygienic FYI if the soundproofing was better, i’d stay again
Stayed 3 nights in Oct 2024

8/10 Good

Andres

Stayed 1 night in Oct 2024

10/10 Excellent

Percy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joe

Travelled with family
Liked: Staff & service, property conditions & facilities
Upgraded facility
Stayed 3 nights in Oct 2024

6/10 Okay

Darko

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

VASILIKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Πολύ καλή τοποθεσία, κοντά στο κέντρο της Μαδρίτης, πολύ καθαρό και άνετο. Θα το επέλεγα ξανά σε επόμενο ταξίδι μου
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect except the shower room. 浴室很容易積水，不容易排出，洗澡上有很大困難
Stayed 2 nights in Nov 2024

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Lamantablenente los funcionarios del hotel se mostraron totalmente inflexibles a recibir equipaje en consignación por 11 días a pesar de los pedidos que hice cordialmente para el efecto. A pesar de ofrecer tener las dos reservas con el hotel no hubo forma de llegar a un acuerdo. Considero que cuando uno está fuera del país busca que sus hoteles sean su espacio seguro fuera de casa . Ese no fue el caso. Imposible llegar a acuerdos
Stayed 1 night in Dec 2024

10/10 Excellent

gyselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024