Ratings based on 1,748 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 13, 2024
The hotel is beautiful! The staff is kind and helpful. The location is ideal! You are in the middle of everything. The views are amazing! This is a 10!
Comment from Hotel Management
Nov. 15, 2024 by Eva García-Assistant Director, Hotel Management
Dear Aldo Mauricio. We are very pleased to read we exceeded your expectations! Thank you for your nice comments about the staff and location and for having shared your satisfaction with us and other travelers.We are looking forward to another chance to host you.Kind regards, Eva García-Assistant Director
by A traveller from LOS ALTOS
Posted Oct. 7, 2024
The hotel was amazing! The staff, wonderful! The hotel i beautiful and extremely well kept. Very nice breakfast buffet. I look forward to returning.
Comment from Hotel Management
Oct. 8, 2024 by Eva García-Assistant Director, Hotel Management
Dear WENDY,Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our hotel, staff and breakfast.It will be a pleasure to host you again in future. With best regardsEva García-Assistant Director
by A traveller
Posted Aug. 24, 2024 on Expedia
Excelente hotel. Ubicación inmejorable! Muy limpio, el personal muy agradable. En verdad lo recomiendo plenamente. Gracias permitirme una estancia maravillosa.
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Estimada Sofía.Gracias por sus amables elogios del Hotel Atlántico sobre el personal, la limpieza y nuestra ubicación.Estamos encantados de saber que disfrutó de una estancia maravillosa.Gracias por sus recomendaciones y esperamos de nuevo su visita.Un saludo,Eva García-Assistant Director
by A traveller from Nanaimo
Posted Aug. 23, 2024 on Expedia
Clean, well maintained and comfortable. Very convenient and close to all amenities.
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Dear Deepak, we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.We are glad your stay with us was comfortable and that you have been satisfied about our location.We hope there'll be another chance to host you, in the meantime please accept ourWarmest regards.Eva Garcia-Assistant Director
by A traveller
Posted Aug. 22, 2024 on Expedia
Nice hotel. Near all interesting places, restaurants, shopping. It has a very well maintained and preserved Victorian decoration. It offers toiletries, which is unusual in many hotels.
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Dear Carlos. We are pleased you enjoyed your recent stay at Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. We are glad you found the location convenient during your visit. Your compliments of our decoration, maintenance and toiletries are very important are very much appreciated. Thank you for taking the time to write a review and we look forward to your return.Kind regards,Eva García-Assistant Director
by A traveller from Fort Worth
Posted Aug. 22, 2024 on Expedia
The property was centrally located and the staff was very helpful.
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Dear Danielle.Thank you for your nice comments about the staff and location and for having shared your satisfaction with us and other travelers.We are looking forward to another chance to host you.Kind regards, Eva García-Assistant Director
by A traveller from Prescot
Posted Aug. 22, 2024 on Expedia
Hotel is in a great location and very clean. Needs an in-house restaurant and wellness facilities.
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Dear Sanjay. First of all thank you for staying with us. I am glad you found the location convenient during your visit and we appreciate you highlight the cleanliness in your review. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. We look forward to hosting you again. Best regards.Eva Garcia-Assistant Director
by A traveller
Posted Aug. 20, 2024 on Expedia
Muy bonito hotel, muy bien ubicado, el staff muy amable, muy buen servicio, las mucamas muy eficientes.
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Estimada ADRIANA.Gracias por sus comentarios sobre el hotel y el servicio ofrecido por el personal. También nos satisface saber que la ubicación del hotel fue de su conveniencia.Esperamos de nuevo su visita.Un saludo,Eva García-Assistant Director
by A traveller
Posted Aug. 20, 2024 on Expedia
Clara who managed the roof top bar was lovely. A real asset to the hotel.
Definitely recommend this hotel, our second stay and hopefully not our last
Comment from Hotel Management
Sep. 10, 2024 by Eva García-Assistant Director, Hotel Management
Dear Anne-Marie.Thank you for choosing the Hotel Atlántico once again to stay in Madrid. When customer come back is because was satisfied in the previous stay.I am delighted to read that Clara took such good care of you during your stay. She is delighted to read your comment as she does really go out of her way to make sure all our guests have a wonderful time.I sincerely hope we will be able to welcome you back to Hotel Atlantico for your third stay.Kindest regardsEva García-Assistant Director
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Eva García-Assistant Director, Hotel Management
Dear Ali.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your score is very important to us to encourage our staff and ourselves. We look forward to hosting you again.Thank you very much again for your time. Best regards. Eva García. Assistant Director.
