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Hotel Emperador

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Emperador

Exterior
View from property
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪9 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1105 out of 1562 reviews
Rating 8 - Good. 323 out of 1562 reviews
Rating 6 - Okay. 86 out of 1562 reviews
Rating 4 - Poor. 23 out of 1562 reviews
Rating 2 - Terrible. 25 out of 1562 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed 3 nights in Jan 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff muy amigable, el desayuno muy bueno y la terraza es hermosa.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lisbet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a really nice rooftop. Staff was great and rooms clean and comfy beds! Very centrally located.
Stayed 1 night in Jan 2025

10/10 Excellent

Viviana, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodolfo, San Salvador

Stayed 1 night in Dec 2024

6/10 Okay

YELANA

Stayed 4 nights in Dec 2024

10/10 Excellent

Ugo

Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, cleaned and centralized to walk everywhere
Stayed 7 nights in Dec 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Anitsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and fancy hotel
Stayed 1 night in Dec 2024

8/10 Good

Silvia

Stayed 3 nights in Jan 2025

8/10 Good

María

Travelled with family
Liked: Cleanliness, amenities
Excellent location, rooftop restaurant was not good service.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dulce, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent NYE at this fantastic hotel in La Grand Via. The location was perfect. From check-in to check-out, the staff was attentive and accommodating. It was a perfect stay to start the New Year! Gracias Hotel Emperador!
Stayed 1 night in Dec 2024

10/10 Excellent

Rafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention by the all staff, was the best. Very nice location on same “gran via avenue. I want come back here soon
Stayed 13 nights in Dec 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It’s a great hotel with a great personal , friendly with the people.. very convenient hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

silvia, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All like
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jining

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to beach
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The location is very convenient, in the middle of Gran Via and near a metro station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hipolito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service great Staff super helpful
Stayed 9 nights in Dec 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th time that I stayed there, love it wouldn’t stay any other place
Stayed 3 nights in Dec 2024