Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,3 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mars 2024 sur Expedia
Very nice place in center of Madrid and very affordable for its price and quality
Commentaires de Gestion de l’hôtel
28 mars 2024 par Recepción, Gestion de l’hôtel
We appreciate your feedback and of course thank you for the excellent review. We are glad you enjoyed your stay with us. We look forward to welcoming you again soon and hope to welcome you back if you decide to come back to Madrid. Thank you.Best regards.
par un voyageur
Mai 2023.
Publié le 25 mai 2023 sur HotelsA mon gout, il manque un mini refrigerateur, une bouilloire, des cintres ( 3 seulement dans le logement). Tres propre, parfaitement situé, tres calme.
Commentaires de Gestion de l’hôtel
8 juin 2023 par Recepción, Gestion de l’hôtel
BonjourNous apprécions que vous nous envoyiez votre avis et bien sûr merci pour l'évaluation.Nous prendrons dûment note des aspects que vous signalez pour l'avenir.
par un voyageur
Publié le 11 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2022 par RECEPCIÓN, Gestion de l’hôtel
Estimado cliente:
En primer lugar, gracias por darnos su opinión ya que es muy importante para nosotros para mejorar todos los días. Lamentamos que su experiencia no fuera satisfactoria.
Atentamente, Suites You Soho.
par un voyageur
Publié le 25 août 2024 sur Hotels
Foi uma das piores experiências que já tive com estadias! Estava muito sujo. Precisei pedir pra no mínimo varrerem o chão. A roupa de cama parecia limpa, mas o cheiro não era bom. Recepção também mal cheirosa. Não há ar condicionado, mas tb não há o mínimo para refrescar o quarto, como um ventilador. Estava super calor e nada ajudava, nem abrir a janela e dormir com ela aberta (o que gerava barulho e era perigoso pois era primeiro andar). Em Londres não há tomadas universais, é uma tomada específica que só há por lá, e não tinham adaptadores para os hóspedes, que obviamente, são turistas e não tem essas coisas! Péssimo! Não recomendo! Nenhuma economia de dinheiro vale se hospedar nessas condições!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend
Commentaires de Gestion de l’hôtel
8 août 2024 par Recepción, Gestion de l’hôtel
We thank you for giving feedback on our accommodations.We will try to improve all the aspects you mentioned to make the most of your experience with us.
par un voyageur de Hebburn
Publié le 17 juin 2024 sur Expedia
Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful.
Thank you again.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Recepción, Gestion de l’hôtel
We are very happy to see that you were comfortable at Suites You. I hope we can welcome you again very soon. Thank you!
par un voyageur
Publié le 26 mai 2024 sur Expedia
Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Recepción, Gestion de l’hôtel
Good afternoon Cora, I am sorry for what you have told us and thank you for taking the time to do so.We would like to clarify that it is not that'' someone finally showed up for work at 11am'' but that our timetable as indicated starts at 11am and not before. Our accommodation is of course open to all nationalities and we are very happy to be able to enrich ourselves daily with culture from other places. We are sorry you gave us a 1 but we try to improve every day and we hope you can give us another chance. Best regards
par un voyageur
Publié le 1 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par Recepción, Gestion de l’hôtel
¡Muchas gracias! Agradecemos que nos hagas llegar tu opinión y por supuesto gracias por la excelente valoración. Nos alegramos de que disfrutaras de tu estancia con nosotros y esperamos verte pronto.
par un voyageur
Publié le 24 avr. 2024 sur Hotels
Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Recepción, Gestion de l’hôtel
First of all, thank you for giving us your feedback as it is very important for us to improve every day. We regret that your experience was not satisfactory and we will take due note of the points you make for the future.
par un voyageur
Publié le 16 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Recepción, Gestion de l’hôtel
Gracias por tomarte tu tiempo y valorar tu estancia con nosotros.Estaremos encantados de darte la bienvenida de nuevo si decides volver a Madrid. Gracias.Saludos.
