Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family Thanly
Publié le 29 nov. 2024 sur HomeAwayThis spacious home was exactly as pictured and described in the listing
par un voyageur
Lovely cabin
Publié le 4 nov. 2024 sur HomeAwayWhat a beautiful cabin and location. Kitchen has everything you need including some essentials, spices etc. If you love the mountains you'll love this place. All wheel drive or 4 wheel recommended.
par un voyageur
Hurricane Helene Stay
Publié le 11 oct. 2024 sur HomeAwayMake sure that you purchase rental insurance if you rent this property.
We had it rented for the week just after the devastation of Hurricane Helene when the government officials of both the state and local governments were asking people not to come to western NC.I made contact with the host about rescheduling our visit and he would not work with me. I did not ask for a refund I simple asked if he would reschedule the rental dates to a later time. His replies to my request were "the road is good, the house is good".
I ended up going for two nights of the four nights I rented the house for. My sisters and I worked at a local church preparing meals for the people who were displaced and who had not power. I wanted to give back the to communities that I have loved visiting all of my life.
I was going to make lemonade out of the lemons I had been delt. God always works out good no matter what circumstance you find yourself in.
We found dirty dishes in the cabinet, The hot tub lid had been blown off and was full of debris from the storm, porch was full of debris as well. It was evident that no one had been to check the house since the storm. The beds were comfortable. After a long days work preparing meals if was nice to have a bed to sleep in and to be able to take a shower. This was much more that many of the residence of the area had available to them.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par VrboOwner, Gestion de l’hôtel
I hear your frustrations unfortunately the review is not entirely accurate. First thing, storms and high winds happen at the top of the mountain all the time so debris does does happen. Second, I clearly state on the last line of check in instructions please inform me of any challenges within 24 hours so I can address any thing unsatisfactory. Upon reading your review all debris is being cleared today on the whole property. I was aware the latch that holds down cover broke and cover must have blown off before latch could be repaired. Because it blew off during your stay it is usable but broken and a whole new hot tub cover is being delivered tomorrow. I could have also addressed any unsatisfactory cleaning immediately. All i needed was a text all would have been addressed immediately. In the future you should give owners of homes a chance to help before a review. I appreciate your help in the community, but promoting your work in a property review is not appropriate.
Thank you for choosing Carolina Comfort.
par un voyageur
Beautiful Mountain Top Retreat
Publié le 18 sept. 2024 sur HomeAwayThis is our second year staying at this awesome property.
It is clean, well taken care of and well stocked, and all the beds are comfortable. Would definitely stay again.
par un voyageur
Carolina Comfort
Publié le 11 août 2024 sur HomeAwayLovely house and gorgeous mountain views to watch a sunrise or the changing sky! Nice deck and covered front porch with rockers. Gravel mountain road requires confidence in low gear or 4x4. Living room and bedrooms comfortable. Lots of supplies snd spices in kitchen. Great gas stove. A/C if needed is plentiful. Water pressure was an issue when trying to run more than one faucet or washing machine, flush toilet, or shower. Owner unable to fix problem while we were there because of lack of available plumbers until our last day. No pressure problem after plumber’s visit. We made the pressure issue work for us during the two weeks we were there mostly by using only one shower. Owner reimbursed us for part of our stay and was very apologetic. Fire-pit was a HUGE success. Owner provides wood. Marshmallow/hot dog projecting sticks provided in kitchen
par un voyageur
Great place to stay
Publié le 21 juill. 2024 sur HomeAwayGreat place to stay, had everything we needed. Water pressure was low if anything was running in the cabin and hot water didn’t last long but overall, great place to stay.
par un voyageur
Great Mountain Property
Publié le 11 juill. 2024 sur HomeAwayGreat views and very quiet for a mountain stay. Good access to hikes, food, and entertainment.
par un voyageur
Could not access property
Publié le 2 juill. 2024 sur HomeAwayWe were unable to access the property driving 2 wheel drive truck, pulling a trailer. The road is a steep incline with gravel.
No response from the owner!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par VrboOwner, Gestion de l’hôtel
Not sure what to say. Come to mountains.. dont ask if its ok to pull trailer. Show up.... its advertised as moutain top retreat. Think first... dont bad mouth place for your lack of sence.
par un voyageur
Family getaway
Publié le 24 juin 2024 sur HomeAwayThe view was great the cabin was very. Nice and had everything you needed.
par un voyageur
New years
Publié le 4 janv. 2024 sur HomeAwayOur stay was absolutely fantastic!! Great house with breathtaking views!!! Great communication with owner and I loved very specific instructions!! Would highly recommend!!
