Ratings based on 50 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Hotels
We had a great stay at the exocabanas. The beach is the best in Mahahual, the water is so clear. Bring your goggles. The staff were super friendly and the resort has a gym which we were pleased for. Thanks for a great stay.
by A traveller
Posted Oct. 25, 2023 on Hotels
Our stay was smooth location is great room is super eco mosquito’s will bite you so take repellent
Comment from Hotel Management
Oct. 27, 2023 by Bluekay, Hotel Management
Muchas gracias por tomarse el tiempo de escribirnos sus experiencias, esperamos verles muy pronto!
by A traveller
Posted Feb. 7, 2023 on Expedia
The property is conveniently located, the rooms are clean and the service is good. The beach area is nice, the food is great and the staff is very friendly and knowledgable about the area.
Watch for over charges for drinks at the bar. Several times my group had to correct a specific staff member that was double charging drinks.
by A traveller
Posted Jan. 11, 2023 on Expedia
by A traveller from Deerfield
Posted Mar. 16, 2022 on Expedia
My 2nd time coming to Blue Kay...I'm always welcomed with a big smile
by A traveller
Posted Mar. 12, 2022 on Expedia
Great value for money. Lovely setting on the beach front. Dive centre right on site which we highly recommend.
by A traveller
An expensive, basic hotel calling itself "eco"
Posted Mar. 1, 2022 on HotelsGreat location on perhaps one of the biggest parts of Mahahual's narrow beach but that's the only positive point. I had a garden view room with private bathroom. "Garden view" was in fact "car park view", only the cabanas are set in what you might call the garden. Terrible WiFi in my room which only worked by the door. Glass sliding doors for the rooms don't have net curtains so for privacy you have to close the main curtain and put the lights on. If you have a ground floor room, you'll hear everything - and I mean everything - from the guests in the room above. Shower is a v shaped piece of wood with water coming out as a dribble. I also had two water leaks in the roof. There's nothing eco about this hotel, it's a marketing gimmick. Finally the staff were never particularly friendly. This is the worse review I have ever given for a hotel and would not stay again. Way overpriced for what it is.
by A traveller
Posted Jan. 18, 2022 on Hotels
Cabana was nice but really small. Shared bathrooms was very simple
by A traveller
Great stay
Posted Jan. 5, 2022 on HotelsBluekay is a nice eco lodge. I stayed in the double bed rooms with sea view. The private beach access and veranda sea breeze were the highlights. Rooms are rustic but comfortable. Dont expect tv and in room wifi access.
Onsite bar and restaurants were another plus. The vegetarian/ vegan restaurant was fabulous. Though their service was a bit slow.
Great option for mahahual.
by A traveller
Posted Nov. 6, 2021 on Hotels
