Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
2,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2018 sur Expedia
Très calme bonne emplacement pour une balade en bateau
par un voyageur
Publié le 24 juin 2024 sur Expedia
great scenery, green trees, calm blue water...excellent service, warm and helpful staff. They always smile.
par un voyageur
Publié le 17 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par Mai Chau Hideaway Team, Gestion de l’hôtel
Dear Mr. Paul,We are happy to know that you have had a great time with us.We look forward to welcoming you again in the near future.
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Hotel Management Team., Gestion de l’hôtel
Dear Geir, Many thanks for your review for Mai Chau Hideaway Lake Resort. We always try to improve our service quality to provide our valued guests warmth hospitality so your feedbacks will be appreciated much. Thank you for taking the time to share your thoughts with us, and we sincerely look forward to welcoming you back soon.Best regards,Hotel Management Team.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Management Team., Gestion de l’hôtel
Dear Sebastian, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our resort, enjoyed the food, and received excellent service. Your kind review mean a lot to us, and we look forward to welcoming you back for another fantastic stay. Best regards, Hotel Management Team.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
A place worth pampering yourself
I really like this place and will definitely come back!
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Resort Management Team. , Gestion de l’hôtel
Dear Ms. Nhàn, Your wonderful feedback truly made our day! We're absolutely thrilled that you had such a great time at our resort and are planning to return. Creating an environment where our guests can relax and indulge is our top priority, and it's fantastic to know that you found our place worth coming back to.We're grateful for your support and can't wait to have you back for another pampering experience. Should you have any specific preferences or requests for your next visit, please don't hesitate to share them with us. We're here to ensure your next stay is just as fantastic as the last.Thank you for choosing our resort, and we eagerly await the opportunity to welcome you back soon!Warm regards,Resort Management Team.
par un voyageur
Publié le 25 déc. 2023 sur Expedia
Hotel has great, clean rooms. It’s in an isolated area, so if you don’t want to go on a tour and stay at the hotel you’re dependent on the available facilities. The pool is great, but not heated. There are comfortable beds next to the pool but no staff at the poolbar and no services for eg food and drinka. All together makes it a boring experience
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Resort Management Team, Gestion de l’hôtel
Dear Purdy, Thank you for sharing your recent experience at our hotel. We appreciate your positive comments about our clean rooms.We apologize for any inconvenience you faced due to the limitations in our facilities, especially at the pool area. Your feedback regarding the lack of staff and services has been noted, and we're actively working to improve this aspect for a more enjoyable stay.We value your input, and we hope to have the opportunity to better serve you in the future.Warm regards,Resort Management Team.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Amazing view, friendly & locally staff
I w comeback again
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Resort Management Team. , Gestion de l’hôtel
Dear Ms. Quyen,Thank you very much for taking the time to share such amazing comments about your stay at Mai Chau Hideaway Lake Resort. It is a joy to learn how much you enjoyed your recent stay at the hotel and that we made a lasting impression. Our team are dedicated to providing you true personalized service for our guests and we are more than happy to know we did a great job. All compliments has been shared to whole team as a great encouragement.We hope to have the chance to welcoming you again. Take care!Best regards,Resort Management Team.
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Phòng đẹp, yên tĩnh.
Đồ ăn ngon. Nhân viên cực kì thân thiện, chu đáo và check in nhanh chóng.
Đặc biệt view hồ cực đẹp
Rất thích. Chắc chắn sẽ quay lại lần tiếp theo
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Ban quản lý resort. , Gestion de l’hôtel
Chào anh Duy, Cảm ơn anh đã lựa chọn Mai Châu Hideaway Lake Resort cho kỳ nghỉ của mình. Những lời đánh giá của anh là động lực rất lớn để resort phát triển hơn từng ngày, mang đến những trải nghiệm tuyệt vời nhất cho khách hàng khi lưu trú tại Mai Châu Hideaway. Rất mong được đón tiếp anh Duy cùng gia đình, bạn bè quay trở lại resort trong thời gian sớm nhất. Trân trọng!Ban quản lý resort.
par un voyageur
Publié le 1 juin 2021 sur Expedia
Nice location
Pool side service non-existent
A/C in room too small and too noisy
No phone in room to call for service etc.
