Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien.
Publié le 5 août 2024 sur HotelsTrès belle villa mais ambiance l’ensemble laisse un sentiment d’être un peu à l’abandon. Peut être que cela est dû à la saison basse.
par un voyageur
Publié le 6 août 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Expedia
par un voyageur
Publié le 7 juin 2024 sur Expedia
The view, the staff, the location all 5-stars. The staff goes above and beyond in ensuring that every need is meet. This is definitely an amazing resort!
par un voyageur
Publié le 27 mai 2024 sur Hotels
par un voyageur
Publié le 21 mai 2024 sur Hotels
par un voyageur
Publié le 23 oct. 2023 sur Expedia
Quiet and beautiful place, respectful staff,
par un voyageur
Publié le 16 oct. 2023 sur Expedia
par un voyageur
Publié le 25 sept. 2023 sur Expedia
12-15 minutes drive away from Phuket International Airport, area was quiet, not much of tourist as people tend to stay hotels at patong beach instead of Mai Khao. I arrived before 9.30am as I checked out at my previous hotel which was also 15 minutes drive away from Dream Villa. The check in was smooth and it took less than 30 minutes for my villa to be ready! Do note that check in time is at 2pm. The. Villa is huge for one adult and I enjoyed my stay, my villa was facing the beach and I’m able to witnessed sunset and sunrise from the comfort of the bed.
par un voyageur
Publié le 4 sept. 2023 sur Expedia
The facilities are very old and broken. When I opened the water in the bathtub, the water came out was yellow is color. I contacted the hotel staff and they send some staffs check and repair. They fixed for 1 hour and told me they will send someone to fix again tomorrow morning and maybe it is the color of the bathroom light that caused me to think the water is yellow in color. But I think it is definitely not the case and the explanation is not acceptable. The water is not mild yellow color at all. The pipe may be very old and caused the water color become yellow in color. I am so worried that I cannot get into the bathtub at all even they said they "fixed it" as the water is still same yellow color after they "fixed it".
Then, after a while, I found out the toilet is easily got stuck. I contacted the staff again and they sent someone to fix.
One more thing which I found not acceptable is that when I check-in the hotel, that staff told me that the breakfast included is not buffet, I have to choose from the menu list when I check-in. I chose what I wanted and they asked me if I want to have breakfast in my room or in the hotel restaurant. I chose to eat my breakfast at my room at 7am. At 7.05am, they called me and said breakfast cannot send to me room and I need to go to restaurant to eat. I almost missed my flight for the late notice. The breakfast is NOT TASTY and COLD.
The hotel price per day is over HKD$1800 dollar , for this price range, it is really NOT ACCEPTABLE!
