Note fondée sur 825 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2018 sur Hotels
I had a room with a viiew of the tames, but my room warn upstair the bar.
Small noise till 2am
Commentaires de Gestion de l’hôtel
6 août 2018 par Emily , Gestion de l’hôtel
Good Morning
Thank you for taking the time to write review
I'm glad you enjoyed our beautiful river views at this time of year
We hope to welcome you back to the Thames Hotel soon
Kind Regards
Emily
par un voyageur
Correct
Publié le 2 août 2018 sur HotelsJ'ai passé 1 nuit dans cet hôtel pour raisons professionnelles. La chambre était vaste et confortable, mais l'équipement était sensiblement démodé: pas de climatisation mais un ventilateur, télé qui nécessitait d'allumer un décodeur TNT à part... Je n'ai pas eu le temps de tester le petit-déjeuner. A noter: les WC n'avaient pas été nettoyés (chasse d'eau non tirée) et le tapis de bain n'était pas propre. Bilan cependant positif.
Commentaires de Gestion de l’hôtel
7 août 2018 par Emily , Gestion de l’hôtel
Good Evening
Thank you for taking the time to write a review
I'm glad to hear you found the room large and comfortable
We hope to welcome you back to the Thames Hotel soon
Kind Regards
Emily
par un voyageur
Publié le 19 oct. 2024 sur Expedia
I stayed for a week on business. The room was clean and the bed was comfortable. Decor and fixtures are dated however, the hotel is currently being refurbished and hopefully these will be improved. The noise from other guest rooms were an issue but if you're looking for a cheap and cheerful hotel you can't really go wrong. Parking was also free with plenty of available spaces
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Lily, Gestion de l’hôtel
Thank you so much for taking the time to leave us a review! We look forward to welcoming you back for another great stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Kind regards,LilyUno Thames Hotel Team
par un voyageur
Publié le 15 oct. 2024 sur Hotels
An aging building looking a little sad and neglected
Bed was comfortable enough but the furnishings quite basic.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Paulina, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you experienced during your recent stay with us. We are actively addressing the issues you've raised, and we're committed to making improvements to ensure that similar issues do not occur in the future. We hope that you'll consider giving us another chance to exceed your expectations in the future.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
They are undergoing major renovations in the hotel. This was not mentioned on the website. The hotel was dirty from the on going construction & the noise was very evident from our room. Construction continued into the evenings as well. I would not recommend this hotel.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Lily, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you experienced during your recent stay with us.We are actively addressing the issues you've raised, and we're committed to making improvements to ensure that similar issues do not occur in the future.We hope that you'll consider giving us another chance to exceed your expectations in the future.Kind regards,Lily,Uno Thames Hotel Team
par un voyageur
Publié le 1 oct. 2024 sur Expedia
This hotel is greatly in need of renovation. It feels old and in some areas looks shabby. New owners no doubt intend to transform it. The location is beautiful. Literally across the road is the river at Maidenhead Riverside. It has its own car park and 3 mins drive or 15 mins walk to Boulters Lock restaurant which is well worth a visit.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Lily, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you experienced during your recent stay with us.We are actively addressing the issues you've raised, and we're committed to making improvements to ensure that similar issues do not occur in the future.We hope that you'll consider giving us another chance to exceed your expectations in the future.Kind regards,Lily,Uno Thames Hotel Team
par un voyageur
Needs updating!
Publié le 22 sept. 2024 sur HotelsOn arrival at the hotel we could hear loud banging. It turned out to be a room renovation taking place so it wasn’t exactly relaxing. This continued until around 5pm. The room we were assigned had a terrible smell, like a rat had died in there. We were given another room which was better. However, the extractor fan in the bathroom didn’t work, the curtains were hanging off the rail, and the light in the bathroom kept flashing on and off. The room definitely needed updating. The carpet seemed quite dirty; I didn’t even like walking on it. The bed was falling apart. Definitely wouldn’t recommend and wouldn’t stay there again. The staff were friendly and helpful, and we were given a complimentary continental breakfast due to the issues we had experienced.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Lily, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you experienced during your recent stay with us.We are actively addressing the issues you've raised, and we're committed to making improvements to ensure that similar issues do not occur in the future.We hope that you'll consider giving us another chance to exceed your expectations in the future.Kind regards,Lily,Uno Thames Hotel Team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The hotel looks nice from outside, on closer inspection does reveals some tired exterior (like others I suppose). Entrance lobby is nice enough & clean & Receptionist was cheery & friendly. I had a twin room & staying for one night, as here for the weekend & just looking for a nice comfortable sleep (which I got). Firstly I should say that this met my purpose. Not too expensive but for the money I have stayed in better. Corridors, room doors & room itself was dated & could do with a refresh/upgrade but generally was clean. Part of curtains hanging off track. Carpets in hotel seemed to have some threadbare bits at tread edges. I did notice some other rooms were having work done so maybe that is happening over time - although was a bit noisy (thin walls) & another guest did complain after 5pm that work was still going on but wasn't for too much longer. Shower not the most powerful but hot enough. Refreshments & toiletries provided & clean towels. Beds comfy enough & were clean, decent mattress. Pillows a little thin for my liking. No air conditioning but we did have a fan provided & it wasn't too noisy. Surrounding area seemed nice enough (next to the Thames). View from room wasn't great but that wasn't what I was there for. Decent enough TV but live channels for some reason didn't work (except ITV ones)...free wifi so was able to use the SMART features to get some TV.
All in all it was a decent enough stay & I'd possibly stay again if it got that refresh it needs.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Lily, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you experienced during your recent stay with us.We are actively addressing the issues you've raised, and we're committed to making improvements to ensure that similar issues do not occur in the future.We hope that you'll consider giving us another chance to exceed your expectations in the future.Kind regards,Lily, Uno Thames Hotel Team
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Lily, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us and hope to see you again soon. If there's anything that we can do to make your next stay even better do let us know. Kind regards,LilyUno Thames Hotel Team
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Lily, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We look forward to welcoming you back for another great stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Kind regards,LilyUno Thames Hotel Team
