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Mercure Maidstone Great Danes Hotel

4.0 star property
4-star spa hotel near Leeds Castle

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
Exterior
Breakfast, lunch and dinner served
Point of interest
Classic Room, 2 Single Beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪5 min drive‬
  • Mote Park
    ‪6 min drive‬
  • Kent Life
    ‪7 min drive‬
  • London (LCY-London City)
    ‪66 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Maidstone

Maidstone retreat .You'll be within 2 miles (3 km) of Leeds Castle and 6 miles (10 km) of Mote Park with a stay here. Also within 9 miles (15 km) are Hazlitt Theatre and Kent Life.

What's nearby

  • Leeds Castle - 5 min drive - 2.9 km
  • Mote Park - 6 min drive - 5.4 km
  • Stoneacre - 6 min drive - 4.8 km
  • Kent Life - 7 min drive - 10.4 km
  • Hazlitt Theatre - 9 min drive - 10.3 km

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Toby Carvery - Maidstone - ‬8 min drive
  • ‪The Potting Shed - ‬7 min drive
  • ‪The Oak on the Green - ‬4 min drive
  • ‪Costa Express - ‬3 min drive

About this property

Mercure Maidstone Great Danes Hotel

4-star spa hotel near Leeds Castle
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
One night stay in a suite in January
Our Suite was very comfortable and clean. Bathroom was a little small for a suite and one of the wall lights were not working. Room was very cold when we arrived. The central heating in the room was completely turned off. We manage to get both radiators on again and there were two electric fires in the suite for added warmth. Breakfast was good. Pool was nice with a hot spa tub. Surrounding grounds were nice for a walk. We did not eat evening meal on this occasion as we went to a nearby Indian Restaurant for dinner. Would stay again. General feel of the hotel is a little tired but clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean and comfortable place with a good breakfast.
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
Dust on the lights above mirror in bathroom. Toothpaste on the mirror. Suspect hair in the bath. Thick dust on the bead head. Heavy staining on the bathroom pipes. Over priced breakfast . greasy burger and onion rings.
Stayed 2 nights in Dec 2024

6/10 Okay

MICHAEL

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked one night as we were spending Christmas with relatives near by and this hotel has a reputation for being excellent. The staff on reception were friendly but unfortunately it went down hill from there. Our room was on the second floor about as far from reception as possible. I think this must be because we booked through Expedia as we have experienced this at other hotels when booking through an agency. The lift was situated down some stairs from reception and the stair lift was out of order so not great for disabled guests. The corridors were quite nice and looked as if they had new carpets. The room was a different story quite small, which wasn't a problem, and the beds were comfortable although the duvet cover had some stains on it. The cover had been laundered so just a bit disappointing that it wasn't checked before being put on the bed. The net curtains were dirty and had a number of holes and splits in them. One of the bath towels had a big hole in it. The decor was tired and there was a lot of peeling paint around the windows. The heating was traditional radiators but we couldn't turn it off so the room was too hot. The carpet definitely needs cleaning. The wardrobe had 4 hangers with no draw or shelf space or even a stand to put a case on! Having said that, it was quiet and served the purpose. OK for one night but I wouldn't want to spend more than one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Dec 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times now as such great hotel the health club with the swimming pool is amazing
Stayed 1 night in Dec 2024

6/10 Okay

Paula

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The floors in our room had obviously not been hoovered/mopped before we arrived as there was a lot of hair. We called down and was told someone would come up to clean but no one ever arrived. Breakfast was very nice though.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room, only issue was it was so cold ,radiator never came on
Stayed 1 night in Dec 2024

4/10 Poor

Katie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was cold smelt “damp” a plug in portable radiator as the main one didn’t work which was too small for the size of the room. I am also not a cold person. No hairdryer in the room had to phone down for one which was brought up in 10 mins. Have stayed in this hotel many times but needs attention paid to it.
Stayed 1 night in Dec 2024

2/10 Terrible

Nicola

Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

6/10 Okay

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Carl

Stayed 6 nights in Nov 2024

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very pleasent
Stayed 1 night in Nov 2024

8/10 Good

Luke

Stayed 2 nights in Nov 2024

6/10 Okay

Eric

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Maisie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel. It varied a lot in decor and condition throughout. Doors felt a bit dated. Very clean and excellent comfy large beds. It was mostly quiet but you could hear activity outside and other guests. No major problems though. Really nic staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Avni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money. Lovely breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Took 15 minutes to check in at an understaffed reception. Bedroom was like a sauna.
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It was a lovely little getaway the only problem I could say is be careful when walking around the stairs as staff chuck pillows down the stairs
Stayed 1 night in Oct 2024