Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Magnifiques décor j'ai adoré et copieux petit déjeuner beaucoup de choix, l'hôtel est grand 2 piscines, jacuzzis etc...
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Marko, Gestion de l’hôtel
Dear Fouzia, Thank you for sharing your positive feedback about your recent stay at Dalmacija [PLACESHOTEL] by Valamar. We are delighted you enjoyed the beautiful decor, the plentiful breakfast options, and the various amenities.Your kind words inspire us to continue providing exceptional experiences for our guests.We hope to welcome you again.Kind regards,Marko StolicaGeneral Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Stunning hotel
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Marko, Gestion de l’hôtel
Dear Oleksii,Thank you for your kind words about Dalmacija [PLACESHOTEL] by Valamar. We are delighted you found it stunning. Your satisfaction is our priority, and we are committed to providing exceptional experiences to all our guests.We look forward to welcoming you back.Kind regards,Marko StolicaGeneral Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It’s located on a great location walking distance to everything. The hotel has a great hipster concept.The layout of the pool with a view to the mountains and sea is extremely beautiful. Also the beach is right there easy excess. Unfortunately the food and drinks are not good at all. The bartenders at the pool bar need a little training. Waiting 25 minutes for a drink and being awful is just bad. They used orange juice to make a piña colada 😐 at the end we ended up buying drinks at the market and taking them up to the beach. We were on the 8th floor with a sea view and Mountain View which we absolutely loved. Also the a/c only goes down to 21 which is way to warm for us. Overall it’s a nice hotel located in a great convenient area with a lot to offer. Just wouldn’t recommend to eat or drink there. Makarska is sooo beautiful.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Marko, Gestion de l’hôtel
Dear Heidi,Thank you for sharing your feedback regarding your recent stay at Dalmacija [PLACESHOTEL] by Valamar. We are delighted you enjoyed the hotel's prime location, the hipster concept, and the stunning views of the mountains and sea from the pool area. It is wonderful to know that you appreciated the convenience of having the beach within easy reach and that you found your room on the 8th floor with sea and mountain views to be delightful.We sincerely apologize for the inconvenience you experienced with the food and drinks during your stay. Please rest assured that your comments regarding the service at the pool bar have been duly noted, and we will address this with the team to ensure that necessary training is provided to deliver a more efficient and pleasant experience for our guests.We are grateful for your kind words about the hotel's location and offerings, and we appreciate your recommendation. Should your travels bring you back to Makarska, we would be honored to welcome you again and provide you with an improved experience.Kind regards,Marko StolicaGeneral Manager
par un voyageur
Great stay - but..
Publié le 28 sept. 2024 sur HotelsExtraordinary hotel with large "buzz" areas where you can hang out. We were give a room at the top floor with sea view (well worth the money) with a stunning overview. Very close to the sea which we enjoyed every day.
Huge variation in employees friendliness and attention to detail. The pool bar was definitely low on service, while the cleaning lady was super helpful and always smiling.
Breakfast was good, but evening buffet was not at the quality level you would expect. Hire someone with a bit more passion to lead the kitchen and the waiters - and we would give the hotel five stars!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Marko, Gestion de l’hôtel
Dear Lars,Thank you for sharing your detailed feedback following your recent stay at Dalmacija [PLACESHOTEL] by Valamar. We are delighted you enjoyed our hotel's vibrant atmosphere and the breathtaking sea view from your room on the top floor. It is indeed a pleasure to know that you found our proximity to the sea convenient for your daily enjoyment.Your comments regarding the varying levels of friendliness and attention to detail among our staff members have been duly noted. We appreciate your kind words about the cleaning lady and will ensure that your feedback about the service at the pool bar is shared with the relevant departments for further improvement.We are glad you found the breakfast enjoyable; however, we regret that the evening buffet did not meet your expectations. Rest assured, we will take your suggestions regarding the kitchen and wait for staff into consideration to enhance the overall dining experience for our guests.We value your insights as they help us strive for excellence, and we look forward to the opportunity to welcome you back for an even more memorable stay. Kind regards,Marko StolicaGeneral Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Marko, Gestion de l’hôtel
Dear,thank you for the great rating.It would be a pleasure to welcome you again to the DALMACIJA [PLACESHOTEL] by Valamar.Best regardsMarko StolicaGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Marko, Gestion de l’hôtel
Dear Ewa,thank you for the excellent rating.It would be a pleasure to welcome you again to the DALMACIJA [PLACESHOTEL] by Valamar.Best regardsMarko StolicaGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Marko, Gestion de l’hôtel
Dear Ewa,thank you for the excellent rating.It would be a pleasure to welcome you again to the DALMACIJA [PLACESHOTEL] by Valamar.Best regardsMarko StolicaGeneral Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Das Bett im Zimmer sehr gut
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Marko, Gestion de l’hôtel
Sehr geehrter Robert,Vielen Dank für Ihr positives Feedback bezüglich der Qualität des Bettes in Ihrem Zimmer. Wir freuen uns zu hören, dass Sie es als sehr komfortabel empfunden haben. Im Dalmacija [PLACESHOTEL] by Valamar ist es oberste Priorität, den Komfort unserer Gäste zu gewährleisten.Wir schätzen Ihre netten Worte und hoffen, Sie für einen weiteren angenehmen Aufenthalt wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Marko StolicaGeneral Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marko, Gestion de l’hôtel
Dear Ulla,thank you for the excellent rating.It would be a pleasure to welcome you again to the DALMACIJA [PLACESHOTEL] by Valamar.Best regardsMarko StolicaGeneral Manager
par un voyageur
Publié le 11 sept. 2024 sur Expedia
This hotel in Makarska is fabulous! The food offered here in the hotel is excellent. Best pizza I’ve had during my stay. The beds are comfortable, location is great however my only disappointment would be the beach. Even though the hotel is on exactly on the beach, it does offer access to it and it was very overcrowded. Not a lot of space to hang out. The beach was beautiful but I wasn’t able to enjoy it much since it was overcrowded with other guests/tourists. It is too bad since everything was great about our stay. Pool was fantastic, service at the pool was great including the drinks.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Marko, Gestion de l’hôtel
Dear Amy, Thank you for choosing Dalmacija [PLACESHOTEL] by Valamar and for sharing your feedback. We are delighted you found our hotel fabulous and enjoyed the excellent food we offer, especially the best pizza during your stay. It's wonderful you found the beds comfortable and appreciated our great location. We are sorry to hear about your disappointment regarding the beach access and the overcrowding. We understand the importance of a peaceful and enjoyable beach experience for our guests, and we will consider your feedback as we constantly strive to improve our services. Despite this, we are glad that you were able to enjoy the fantastic pool and the great service provided, including the drinks. We hope to welcome you back and provide you with an even better experience. Kind regards, Marko Stolica General Manager
