Note fondée sur 80 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2023 sur Hotels
par un voyageur
emplacement a proximite de l'aeroport
Publié le 30 oct. 2016 sur Hotelsjuste un stop entre deux avions, pris le harper en souvenir de l'excellence du harper
a yogya . il reste des choses a ameliorer car ouverture seulement depuis un mois au niveau des petits services
par un voyageur
Publié le 29 avr. 2024 sur Expedia
We spent a long airport layover at this hotel, so that we could relax and rest. The staff were friendly and helpful. Our room was clean, quiet and comfortable, although we did find the shower floor to be quite slippery when wet. The meal we had in the restaurant was good and everything was very fresh. Our only disappointment was that the massage treatments I had scheduled via a chat on the hotel website, during which I was assured our appointment was confirmed, were not in fact scheduled and no one was even available in the spa area. We would definitely stay here again, especially in the case of an early flight, since the proximity to the airport is very good.
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Excellent experience here. Hallway carpet needs maintenance.
par un voyageur
Publié le 13 janv. 2024 sur Hotels
par un voyageur
Surprise party!
Publié le 5 janv. 2024 sur HotelsStayed over New Years and was given free entrance to their gala celebration including a free banquet and entertainment. All staff were exceptionally friendly and made us fell very welcome. That is the most important quality I like for in a hotel. -Susanne
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Food in the restaurant was not tasty and the staff service was great.
par un voyageur
Publié le 13 déc. 2023 sur Expedia
Property shows heavy sign of wear and tear compared to the crisp clean photos on the website and our a/c was broken and needed to be fixed. They responded quickly to the A/C breaking and the staff was nice.
The unit could have used a deep cleaning as there were scuffs and dark marks on walls, baseboards and floor.
It was an adequate place to stay before my Raja Ampat cruise and the included breakfast was good
par un voyageur
水回りが調子悪いホテル。
Publié le 23 nov. 2023 sur Hotels洗面の排水口が壊れており、流れなかった。
Commentaires de Gestion de l’hôtel
2 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Ms. Kaori Ishino,Greetings from Harper Perintis Makassar . .We would like to express our gratitude for your review regarding your experience at our hotel. We highly appreciate feedback from our guests, as it helps us continuously improve our services.We would like to sincerely apologize for the inconvenience you experienced with the damaged and clogged sink drainage during your visit. We understand how crucial well-functioning facilities are in providing a pleasant experience for our guests, and we regret that we did not meet your expectations in this regard.We want to inform you that our technical team has inspected and repaired the issue. Corrective measures will be taken promptly to ensure that this problem does not recur in the future. We are committed to providing high standards of service, and every feedback, including yours, assists us in achieving this goal.We hope you will give us the opportunity to improve your impression of our hotel. We highly value your loyalty as our guest and promise to do everything in our power to make your next visit more enjoyable.Thank you for your attention and the opportunity to enhance our services.Regards,General Manager
par un voyageur
Publié le 12 juill. 2023 sur Hotels
