Ratings based on 387 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 9, 2024 on Expedia
Excellent transport facilities to the haram.
Staff were friendly and helpful. Area was convenient and safe
by A traveller
Posted Aug. 3, 2024 on Expedia
Sohel Mia helped me a lot during my stay at the hotel. Sohel made sure the electrical adapter i needed, he got me right away to my room. Sohel is wonderful person and i wish him all the success
by A traveller
Posted Jul. 31, 2024 on Expedia
by A traveller from CHARLOTTE
Posted Jul. 30, 2024 on Expedia
Ok
by A traveller
Posted Jul. 28, 2024 on Expedia
Let’s start with the positives, the hotel has a bus shuttle outside which is very quick and convenient. The housekeeping staff is very nice and attentive. And that’s pretty much it.
We had a bad stay at this place. Beginning with the rude and arrogant reception. Told us we can’t have our laundry back today have to wait until tomorrow, just to call housekeeping and them bringing it up to our room with no problem. The building is super old, we had a burst pipe waking us up in the middle of the night. Instead of trying to help us settle in a new room ASAP, we had to let 4 men see the burst pipe first, in a time frame of over one hour. We then got shown 2 dirty rooms, before finally getting one on that was just clean enough. The new room had no warm water, not sure if that’s because we ended up in the 11th floor. Overall not a great experience.
by A traveller
Posted Jul. 22, 2024 on Expedia
by A traveller
Posted May 20, 2024 on Hotels
Overall it was great but free shuttle service to Haram the Mecca mosque is not always available as per there time. U have to take the cab.
by A traveller
Posted Apr. 22, 2024 on Expedia
Staff and services was very good..
by A traveller
Posted Apr. 22, 2024 on Expedia
by A traveller
Posted Apr. 18, 2024 on Expedia
If anyone wants to perform Umrah. This place is not good to stay.
