Note fondée sur 326 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mars 2024 sur Expedia
C’est merveilleux services impeccables accueil chaleureux très propre très proche de la mosquée sainte El haram.
Je recommande fortement et je reviendrai.
Cordialement
Commentaires de Gestion de l’hôtel
28 mars 2024 par Elaf Kinda Managment, Gestion de l’hôtel
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management
par un voyageur
Publié le 13 mai 2023 sur Expedia
La proximité de la mosquée
Commentaires de Gestion de l’hôtel
14 mai 2023 par Elaf Kinda Managment, Gestion de l’hôtel
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management
par un voyageur
A near and good hotel
Publié le 31 mars 2023 sur Hotelspar un voyageur
Publié le 1 mars 2023 sur Hotels
No pa mal
Commentaires de Gestion de l’hôtel
5 mars 2023 par Elaf Kinda Management, Gestion de l’hôtel
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management
par un voyageur
Publié le 25 déc. 2022 sur Expedia
L’accueil était pathétique empreint de racisme
Commentaires de Gestion de l’hôtel
27 déc. 2022 par Elaf Kinda Management , Gestion de l’hôtel
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management
par un voyageur
Publié le 28 avr. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2022 par Nora, Gestion de l’hôtel
Dear guest,
Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah.
Your satisfaction is our key to motivating the team in our hotel.
We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.
Kindest Regards,
Elaf Kinda Management
par un voyageur
Publié le 10 mars 2022 sur Expedia
Personnelle à l’écoute et agréable et gére les problèmes du quotidien merci a eux tous
Commentaires de Gestion de l’hôtel
13 mars 2022 par Elaf Kinda Management, Gestion de l’hôtel
Dear guest,
Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah.
Your satisfaction is our key to motivate the team in our hotel.
We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.
Kindest Regards,
Elaf Kinda Management
par un voyageur de Bouhanifia
Publié le 4 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2022 par Elaf Kinda Management, Gestion de l’hôtel
Dear guest,
Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah.
Your satisfaction is our key to motivate the team in our hotel.
We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.
Kindest Regards,
Elaf Kinda Management
par un voyageur de Bouhanifia
Publié le 17 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2022 par Elaf Kinda Management, Gestion de l’hôtel
Dear guest,
Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah.
Your satisfaction is our key to motivate the team in our hotel.
We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.
Kindest Regards,
Elaf Kinda Management
par un voyageur
Publié le 13 mars 2024 sur Expedia
Well, what can I say regarding Elaf Kinda?
Firstly, as soon as we entered the hotel room, the carpet and bathroom looked as if they haven’t been cleaned since the last stay, the bathroom stank and was wet on the ground.
The carpets looked as if they weren’t hoovered at all. I have pictures of all this as proof, they do not clean appropriately.
I have requested the rooms be cleaned not once, but on three occasions and they never came.
The mattress in one of the rooms were broken, I mean is this supposed to be a Five star hotel? The mattress are shocking and the actual rooms itself are really bad.
The rooms were never cleaned and the rubbish was taken out by ourselves, leaving them in the lobby otherwise the rooms would never be cleaned at all.
This is only a five star hotel due to its proximity to the Haram and the grand mosque. Other than that, this hotel is a complete shambles and if anything is a 1 start hotel at best.
I have stayed in Clock Towers, and other local hotels which are actual five stars and are miles better than Elaf Kinda Hotel. The only reason why I booked here, was all the other hotels were fully booked.
Please do consider this review when booking this hotel and only book if you do not care for cleanliness and service.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Elaf Kinda Managment, Gestion de l’hôtel
We were very disturbed by your comment, evaluation, and valuable comments from our valued guests, which are followed up directly by the hotel, and all of them are taken into consideration, so as to be avoided in the future, and thus be an important source in helping us improve the level of service.Please kindly contact us on the phone number: 966 12 574 5555 Ext: 602 from 10.00 AM. until 4.00 Pm for more information.We look forward to your visit to us again at the hotel, and we hope that our services will satisfy you.Best regards,Management of Elaf Kinda Hotel.
