Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mai 2024 sur Hotels
par un voyageur
Publié le 30 mai 2024 sur Hotels
I hope you guys exclude this hotel from your trip lists. Rooms are very small, food is not good, staff are rude and not helpful.
par un voyageur
Worth staying
Publié le 20 mai 2024 sur HotelsGood Location, convenient for Umrah or Hajj pilgrims, breakfast was ok, friendly staff...
par un voyageur
Comfortable with this price
Publié le 9 mai 2024 sur HotelsAll in all good but there is mountain before entering the hotel which also hotel management have arrangement pick up and drop service excellent and staffs are very good and very good service
par un voyageur
Publié le 18 mars 2024 sur Expedia
par un voyageur
Nice hotel on the hill
Publié le 12 mars 2024 sur HotelsLocation: on a steep hill..giving good views if we sit in the verandah ..those with bad knees may struggle going up and down:(
Staffs: kudos to all especially housekeeping..
Breakfast in ramadan: good selections, yummy
Prayer room: since we can hear imam leading the prayers we pray in the hotel prayer room at level 1 and did congregation prayers when its too hot to go Al Haram mosque
Free coffee/tea: all day!!
Toilet: small..but who cares?
Ambience: reminds us of small run family hotels in the countryside on the hills ..
Price: outside ramadan its worth the price
Once its fully renovated it be a great hotel insyaAllah
par un voyageur
Publié le 9 mars 2024 sur Hotels
Hotel is beautiful but a bit cramped, room small ok but bathroom was really cramped, too small to use, shower soaked everything.
par un voyageur
Publié le 18 mai 2023 sur Expedia
We went as a family, we had to get another hotel because the toilet condition is apalling.
My advice is, its okay for singles travelling for umrah. But not good at all for families even though the staff are very friendly.
Commentaires de Gestion de l’hôtel
20 mai 2023 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
par un voyageur
Not as expected or as stated on Hotel.com
Publié le 15 mai 2023 sur HotelsLocation is not Good, you have climb but that is not the main reason, cleanliness of toilets, bedrooms is not up to standard, there is a constant noise of compressors or generators on roof which keeps you up at night because of noise. Toilets need renovations. Breakfast needs improvement. In toilets lack of toiletries, no iron in room no water bottles etc.
Commentaires de Gestion de l’hôtel
20 mai 2023 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
par un voyageur
Our 7-day stay for Umrah
Publié le 13 avr. 2023 sur HotelsWe stayed in the hotel without much troubles. Support staff were helpful in general but some Arab management people were not friendly, language barrier was a significant issue. A few things that hotel authority can look into: the reception area is very tight. Entry area could be improved. The room air conditioner unit doesn’t have thermostat control system, therefore rooms become very cold. I informed the desk but the technician informed that they didn’t have system to control the temperature! Room cleaning service is available upon request, I requested a cleaning once in seven days, an Arab management guy took note but he never ensured cleaning! The hotel is 10-minute walk from the Haram, that is the best part of our stay. One can have meals inside the hotel. Room rent is at little higher end in comparison to overall facilities. But overall it was ok to stay in the hotel.
Commentaires de Gestion de l’hôtel
30 avr. 2023 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
