Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Rate as zero star
Publié le 21 nov. 2023 sur HotelsRoom is dirty and bad customer service
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr/Ms. Wai,Greetings from Ames Hotel Melaka.Thank you for posting a constructive review on our hotel. I shall share your feedback with all departments concerned. We are extremely sorry for your shortcomings and rest assured that immediate action has been taken to rectify the situation.The comfort and safety of our guests is our top priority, and we continuously strive to enhance our services and facilities to attain the highest level of guest satisfaction. We hope that you will give us an opportunity to readdress the situation and ensure that your next visit to Ames Hotel be a better and unforgettable one.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management
par un voyageur
Dirty room and bad services
Publié le 19 nov. 2023 sur HotelsThe room is very dirty and the front desk customer services were very lazy.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr. Thomas,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management
par un voyageur
Publié le 19 nov. 2023 sur Hotels
All of us including my friends travel with me described their findings of unclean bathrooms.
The passenger lifts are slow and two out of three are under repair the first day, and only two available the next day.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Guest,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management
par un voyageur
Publié le 30 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr. Suffian,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management
par un voyageur
Publié le 25 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr/Ms. Dattatray,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Overall the property is alright. Other than it being a bit inconvenient at night. We complained about the speed of the drainage of the bathtub a few times but no one really looked into it. Other than that it is fine
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Ms. Gladys,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management
par un voyageur
Publié le 20 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr. Joe,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management
par un voyageur
Publié le 19 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr. Mohd Firdaus,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management
par un voyageur
Nice and comfortable hotel but loud outside fan.
Publié le 15 juill. 2023 sur HotelsNice and comfortable hotel. There was a loud extraction fan running outside my window making the noise level in the room too high.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Guest,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management
par un voyageur
Publié le 14 juill. 2023 sur Expedia
It located away from town. If it located near town, it will be the best hotel ever
Commentaires de Gestion de l’hôtel
21 nov. 2023 par The Management, Gestion de l’hôtel
Dear Mr/Ms. Shahidah,Greetings from Ames Hotel Melaka.Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to Ames Hotel. We certainly enjoyed having you as our valued guests.Regards,The Management
