Note fondée sur 9 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,9 sur 5
100 % des clients le recommandent
3,7 Propreté de la chambre
3,1 Service et personnel
3,6 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 25 janv. 2023 sur Expedia
We arrived late around 7.45pm due to traffic jam but there was no one to let us in, the kind chap from the restaurant downstairs contacted the owner and let us in. The water heater was not working, we showered with cold water🙄 We couldn't boil water to make a coffee because the power points at the sink counter were not working😔 The only thing good was the location. Please upgrade your amenities.
1 sur 5
par un voyageur

Frightening experience.

Publié le 29 oct. 2019 sur Hotels
Please beware. As I knew I would arrive late due to heavy jam. Called the hotel number at 8pm. No response. Called hotel.com to assist , similarly no response from hotel. Arrived late and no reception staff. No contact number left on entrance. No way to check in.. only very fortunate that a guy passed by who knows staff contact . Despite the Staff came immediately and are very friendly and helpful , but it is not acceptable that the owner of the hotel does not provide any staff in hotel not even leave any contact on the door for the guests. Noticed the guests were seen stranded outside and desperate in similar situation. Hotel.com please check it out personally.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 29 oct. 2019 sur Hotels
3 sur 5
par un voyageur

Too few amenities

Publié le 28 oct. 2019 sur Hotels
Good location and nice design. But very limited amenities, no coffee/tea, only 1 towel, 2 glasses. Not worth for the money for a family room.
3 sur 5
par un voyageur

Publié le 19 nov. 2018 sur Hotels
i paid for myr 219 per night for tripple executive room , but there is no soap , no shampoo , no water boiler. only 1 towel for 3 person use ? . im very dissapointed for this . the location very strategic near to dataran pahlawan , . room is nice.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Singapore

Good location.

Publié le 20 oct. 2018 sur Expedia
The hotel is located at good area where tour bus drop off pick up point / nice thai massage parlor / shopping mall / attractions / Jonker Walk are just 5 - 10 mins away. The 1 star that I retain is due to room is not sound proof / no wifi signal in my room / there are no staff at the lobby after night hours.
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Melvin Quah, Gestion de l’hôtel
Dear Max, We apologise for the dissatisfaction you had pertaining to the noise from nearby rooms but please be informed that this is not common for us to hear from guests. Nevertheless, we will check the room you stayed in and if needed, try to reduce possible noice interference towards that room. We hope that you’ll give us another opportunity to regain your trust in us. Thank you!
4 sur 5
par un voyageur

Publié le 14 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Melvin Quah, Gestion de l’hôtel
Thank you!
4 sur 5
Recommandé
pour Escapade avec des amis
par un voyageur

Publié le 12 févr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2018 par melvin, Gestion de l’hôtel
thanks for your review
4 sur 5
par Chan

Comfortable Accomodation

Publié le 27 déc. 2017 sur Hotels
Hotel stay is well located within lots of good restaurants, and very close to main shopping centres. Lots of massage parlours along the stretch of road that makes it very accessible for tourists.
Commentaires de Gestion de l’hôtel
11 janv. 2018 par Melvin, Gestion de l’hôtel
Thank you for your comments. We look forward to your return.
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