Note fondée sur 128 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
82 % des clients le recommandent
3,6 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Door lock got problem
Commentaires de Gestion de l’hôtel
26 août 2024 par Alina Abdullah, Gestion de l’hôtel
Dear Tey,Thank you for reaching out to us about the issue with your door lock. Sorry to hear that it's not functioning properly. Can you please provide more details about the problem? This will help us better understand the problem and provide a more effective solution. We're committed to getting your door lock back to working order as soon as possible.
2 sur 5
par un voyageur

Publié le 17 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2023 par Alina Abdullah, Gestion de l’hôtel
Dear Mahadir,Thank you for staying at Hotel Kobemas Melaka and we appreciate your valuable review.My sincere apologies for the inconvenience during your stay here. I have shared your review with the hotel team for further improvement on our service and facilities.Hope to hear from you again and have a blessed week ahead!
1 sur 5
par un voyageur

Publié le 30 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2023 par Alina, Gestion de l’hôtel
Dear Dr Saeed,My sincere apologies for the inconvenience during your stay here.I have shared your review with the hotel team for further improvement.Hope all is well with you and your loved ones and have a blessed week ahead.
4 sur 5
par un voyageur

Publié le 18 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2022 par Alina Abdullah, Gestion de l’hôtel
Dear Lilis,Thank you for staying at Hotel Kobemas Melaka and we appreciate your valuable review.Hope to see you again and have a blessed week ahead!Best regards,
2 sur 5
par un voyageur

Publié le 16 juill. 2022 sur Expedia
Hotel is ok but there’s no towel available. Called for request at 4pm, they promised to send at 5pm, until 12am there’s no towel available. Called again, they’ll send the next morning, replacing with fave towel, some badly torn. Bad service.
Commentaires de Gestion de l’hôtel
17 juill. 2022 par Alina Abdullah, Gestion de l’hôtel
Dear Nurhazirah, Thank you for staying at Hotel Kobemas Melaka and we would like to extend our apologies for the inconvenience during your stay with us. Will convey your message to our housekeeping team to further improve on our services. Hope to hear from you again and may you be blessed with good health always.
4 sur 5
par un voyageur

Publié le 6 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2022 par Alina, Hotel Kobemas Melaka, Gestion de l’hôtel
Dear Mohd, Thank you for staying at Hotel Kobemas Melaka and we appreciate your valuable review. Hope to see you again in future and stay blessed! Best regards,
4 sur 5
par un voyageur

Publié le 20 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2022 par Alina Abdullah, Gestion de l’hôtel
Dear Lilis, Thank you for staying at Hotel Kobemas Melaka and we are grateful for your valuable review. Hope to see you again in future and have a great day ahead! Best regards,
1 sur 5
par un voyageur

Publié le 5 févr. 2022 sur Expedia
I was very disappointed with the hotel once we check in the room was very smelly, the water heater not function, the air conditioning too. The bed got blood stains and the table was full of dust. It was I didn't stay at this hotel at all. I complained to front office they said they don't know anything we are so upset and straight away check out. They are u hope I can get the full refund I was very upset
Commentaires de Gestion de l’hôtel
5 févr. 2022 par Alina, Gestion de l’hôtel
Dear Mr Cho, Thank you for your review and we are sorry that our room condition was not up to your expections. I have confided with our front desk and housekeeping team regarding this matter. The information that I received was that they wanted to move you to a new room but it was rejected by your good self. As your booking was not made directly to the hotel, I strongly suggest that you contact the online agent and the hotel will give our full assistance on your request. Thank you.
4 sur 5
par un voyageur

Ok

Publié le 4 janv. 2021 sur Hotels
all is good , but the breakfast can’t enjoy as only till 1030
Commentaires de Gestion de l’hôtel
5 janv. 2021 par Badrohisham Omar, General Manager, Gestion de l’hôtel
Dear Tommy, Thank you for staying with us and we appreciate your valuable feedback. We will try to extend our breakfast time in future. Hope to see you again.
4 sur 5
par un voyageur

Publié le 3 janv. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2021 par Badrohisham Omar, General Manager, Gestion de l’hôtel
Thank you for staying with us and we appreciate you valuable feedback. Hope to see you again soon.
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 128 Suivant