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Imperial Heritage Hotel Melaka

3.5 star property
3.5-star hotel near Dataran Pahlawan Melaka Megamall

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Photo gallery for Imperial Heritage Hotel Melaka

Executive Room
View from room
View from property
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1, Jalan Merdeka, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Jonker Street Night Market
    ‪13 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Heritage Deluxe

In-room safe, blackout drapes, free WiFi, bed sheets

Heritage Deluxe

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • City view
  • 76 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Imperial Deluxe

Imperial Deluxe

Imperial Deluxe

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Malacca City

Heart of Malacca City.At this Taman Melaka Raya hotel, you'll be within a 5-minute walk of Dataran Pahlawan Melaka Megamall and A Famosa. St Paul's Church and Menara Taming Sari are also within half a mile (1 km).

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 4 min walk - 0.4 km
  • A Famosa - 5 min walk - 0.5 km
  • Jonker Street Night Market - 13 min walk - 1.2 km
  • Malacca River - 14 min walk - 1.2 km

Getting around

  • Malacca Intl. Airport (MKZ) - 18 min drive

Restaurants

  • ‪东甲牛腩面 Sup Lembu Tangkak - ‬11 min walk
  • ‪Restaurant Yoke Yew - ‬11 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬12 min walk
  • ‪Restoran Tiga Ros - ‬12 min walk
  • ‪The Upper - ‬12 min walk

About this property

Imperial Heritage Hotel Melaka

3.5-star hotel near Dataran Pahlawan Melaka Megamall
There are 7 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and concierge services are also featured at Imperial Heritage Hotel Melaka. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Malacca City hotel is smoke free.

  • 329 guestrooms or units
  • 7 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
Imperial Heritage Hotel Melaka offers 329 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 30 for children
  • 7 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imperial Heritage Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 30 for children
  • Self parking fee: MYR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Heritage Melaka Hotel Malacca
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca
Imperial Heritage Melaka

Imperial Heritage Hotel Melaka Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 181 out of 961 reviews
Rating 8 - Good. 380 out of 961 reviews
Rating 6 - Okay. 249 out of 961 reviews
Rating 4 - Poor. 103 out of 961 reviews
Rating 2 - Terrible. 48 out of 961 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ramona

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Siow Nam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General everything is good
Stayed 1 night in Dec 2024

10/10 Excellent

Ng

Stayed 3 nights in Dec 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like the dining area.
Stayed 2 nights in Dec 2024

6/10 Okay

Lye Foong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Khai Wah Eric, Singapore

Liked: Cleanliness, staff & service
Poor breakfast. Not worth it.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No window in,room
Stayed 1 night in Dec 2024

8/10 Good

Hendrik

Liked: Staff & service, room comfort
Good hotel, shame about the Wi-Fi
Good hotel and good service. In fact we proved that by choosing to extend our 2-day stay. The only (and most important) thing that let the hotel down was its Wi-Fi. It was slow and intermittent. Eventually we asked whether we could have a wired connection. Initially they said that they only had Wi-Fi, but when we complained again, all of a sudden this was possible. With a wired connection, there were no further issues. Good fast Wi-Fi is not a luxury to a lot of people, it's a necessity.
Stayed 2 nights in Dec 2024

6/10 Okay

LIAM KWEE

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Highly Recommended
Very convenient to shopping, sights and food.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamarul Ariffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Catrinna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Prem Shabbir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom was dark and tiny
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Hock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paklawan Square is just opposite. A lot of restaurants nearly. Also, the A'Farmosa is within walking distance.
Stayed 1 night in Sep 2024

6/10 Okay

Ling Kit

Stayed 3 nights in Sep 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
The property is a bit old otherwise it’s good
Stayed 2 nights in Sep 2024

10/10 Excellent

Hock Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very spacey and well designed, clean and the air con very cold. Hotel surrounded by well-known shopping Centre
Stayed 2 nights in Sep 2024

6/10 Okay

Hwee Sian

Stayed 2 nights in Sep 2024

8/10 Good

Kim

Stayed 2 nights in Sep 2024

10/10 Excellent

CM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean, location is good and convenient for shopping and food. The tv has no sound and could not get cable tv
Stayed 1 night in Sep 2024

8/10 Good

Kheng Joo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for 2 nights
Stayed 2 nights in Aug 2024

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service
Clean room & comfy bed. Walking distance to famous tourist spots ie A' Famosa Fort, St. Paul's Hill, Menara Taming Sari and malls Pahlawan & Mahkota Parade.
Stayed 1 night in Aug 2024

10/10 Excellent

Siew Lin

Stayed 2 nights in Aug 2024

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose another hotel if you have the budget
Room aircon keep leaking throughout the stay, the check in is very slow, when there is people cut queue, the staff will say they have registered before but when look closely they are doing the same procedure as a new check in.
Stayed 2 nights in Aug 2024