Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The worst hotel , lie no swimmig pool only childre
Publié le 4 oct. 2024 sur HotelsThe qorst hotel of my life, nothing work, also scammers with extra tax , also no swimming pool, dont ever ever go here , better ti give your miney to donate
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 30 juin 2024 sur Expedia
I stayed 3 weeks,at the hotel. No problem with checking in, staff always friendly,helpful & polite.
The Temasek Hotel in Melaka is a huge, airy, spacious hotel...
Sad to say the staff lack good house keeping skills
The bedrooms, showers etc need a good deep clean...the deco, in general, bedding, towels well worn,& discoloured very dated
With it being a hot country, a small fridge in rooms would be much appreciated
Management should play a big roll in staff training, supervision, & make sure staff have proper cleaning equipment,etc
I notice how short staff they were.
After all that i have written, i would still stay at The Temasek in future,provided things improve for the better.
Room for improvements. Tks, great staff, including security.
par un voyageur
Publié le 19 avr. 2024 sur Hotels
par un voyageur
Cleanliness and Customer Service Lacking
Publié le 12 mars 2024 sur HotelsA sombre check-in. No warm greeting or smiles. The room was filthy. The floor was still wet from mopping but it was evident that no effort had been used. Filthy coffee cups, inside and out, splatter stains on walls, one side of toilet barely clean and the other brown with body fluids, blood-stained pillow cases and dirty sheets, slimey up-turned drain cover, shower head broken, sink dirty, filthy shower, threadbare towels and foot-mat, no hand towel. A supplied plastic mug exploded when hot water poured into it and burned my husband. Staff didn't seem to care or even ask if he was okay when I showed/told them.
Complained and housekeeping sent up. A team of 4 arrived and gave everything a cursory spray and wipe. Nothing changed except the linen. Housekeeper lied and said his team had forgot to clean the room.
Manager gave us new room which was better but I still cleaned a few things myself.
Kettle didn't work and we asked for a new one but they denied it was broken. It turned off after 10-20 seconds and they insisted that was enough. An hour and a half later, we finally got another kettle. I asked why it had to be our problem, just supply a new kettle and accept it was broken.
Fire alarm going off at 6:45 am, staff member walking into our room suddenly.
The pool for children got greener and greener and the convenience shop reeked of cigarettes, every time we went in.
Horrible hotel. They have a long way to go in terms of cleanliness and customer service.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
par un voyageur
Publié le 5 mars 2023 sur Expedia
Good for grouping or family to stay. Large parking area and suitable for event.
par un voyageur
Publié le 21 févr. 2023 sur Expedia
The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom
Commentaires de Gestion de l’hôtel
19 mars 2023 par ASH, Gestion de l’hôtel
SORRY SIR WE WILL UPRADE TEMASEK HOTEL
par un voyageur
I don't know what it is
Publié le 14 févr. 2023 sur HotelsThis photo shows I have two room keys at 4am.
First check in - room wasn't even cleaned and bathroom was flooded.
Second check in - we went out and came back around 3:45am then we found cockroach so we requested for the room change at 4am.
Staff didn't even check and just gave the another room key.
par un voyageur
Publié le 31 janv. 2023 sur Expedia
Good
