Note fondée sur 20 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
91 % des clients le recommandent
4,0 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 nov. 2022 sur Expedia
5 sur 5
par un voyageur

Publié le 10 nov. 2022 sur Expedia
ホテルは清潔に保たれています。 スカイラウンジも24時間対応で食事できます。とても便利で味付けも日本とほぼ変わらなく大変美味しいです。 値段もとても安くて安心して過ごすことが出来ます。 難点は部屋に冷蔵庫が無い。貴重品を入れる金庫が無い。ドライヤーが無い事です。それを理解すれば快適に過ごせます。凄くいいホテルです。おススメです、わ
5 sur 5
par un voyageur

Great Stay for Mount Bromo & Malang Excursions!

Publié le 26 janv. 2020 sur Hotels
The hotel was great overall. The rooms were clean and the beds and pillows were very comfortable! The shower took a while to heat up the water, the front desk advised letting it run 15-20 minutes. The restaurant down in the lobby has a limited selection, but the Pork and Barrel were great to sit and have a beer and is open 24hrs. It is about 30 minutes from MLG airport but the local Uber Grab totalled about $5USD.
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Stephen T. Hartono, Gestion de l’hôtel
Thank you very much for your reviews. It is a pleasure knowing that you have a great time during your stay.
4 sur 5
par un voyageur

Fair for price

Publié le 24 déc. 2019 sur Hotels
We stayed here so we can go and visit the volcano really early in the morning. It is a hotel for a quick stay. The staff was super friendly and helped us with everything. There is a bar on the 7th floor and even though we were at the 5th floor we could here the music loud and clear. Over all the room was clean but the water took forever to warm up and it wasn't never hot.
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Stephen T. Hartono, Gestion de l’hôtel
Thank you very much for your review. We are apologize for any inconvenience during your stay.
3 sur 5
par un voyageur

Need improvement

Publié le 17 nov. 2019 sur Hotels
Resepsionis kurang senyum, kurang profesional & tidak ramah. Air panas kurang maksimal. Saat itu voucher breakfast hotel yang saya tinggal di kamar hilang, lalu kontak resepsionis tidak bisa memberikan solusi dan akhirnya saya tidak bisa breakfast. Untuk sekelas hotel tsb, deposit 200rb rupiah terlalu besar. Kamar kecil, kamar mandi transparan tdk ada tirai
4 sur 5
par un voyageur

Mengesankan

Publié le 1 nov. 2019 sur Hotels
Klo bisa kamar mandi di kasih tirai / sticker krn yg menginap tidak semua pasangan suami istri. Fasilitas hotel ada smart tv nya, jd kita bisa browsing via tv.
Commentaires de Gestion de l’hôtel
4 nov. 2019 par Stephen T Hartono, Gestion de l’hôtel
Yang Terhormat Ibu Rika Terima kasih sudah memilih Grand Citihub Hotel @Kajoetangan. Terima kasih juga atas saran yang diberikan mengenai kamar mandi kami. Akan kami pertimbangkan saran yang Ibu berikan, sekali terima kasih sudah berbagi saran buat kami supaya kami bisa lebih baik.
4 sur 5
par un voyageur

Very happy with my stay here. Will return.

Publié le 3 sept. 2019 sur Hotels
Stayed in a room with two queen beds. The good: Very spacious. Stable WiFi. I had a balcony. Friendly staff. Guests (depending on your booking) are given a meal voucher worth Rp50,000 which can be used to buy breakfast, lunch or dinner. Safe neighborhood. The bad: Hot water is very unreliable. There are no shower doors; during shower, half of the bathroom will get wet. No fridge in the room.
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Stephen T Hartono, Gestion de l’hôtel
Dear honorable Guest Thank you very much for your review and staying with us. We are apologize for the hot water and any inconvenience that happen during your stay. We are hoping to serve you better on your next visit. Thank you very much.
4 sur 5
par un voyageur

Publié le 11 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2019 par Stephen T Hartono, Gestion de l’hôtel
Dear honorable guest. Thank you very much for your review. We are glad that you enjoy your stay at our hotel. We hope that we can serve you better on your future visit. Thank you very much.
4 sur 5
par un voyageur

Publié le 3 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2019 par Stephen T Hartono, Gestion de l’hôtel
Dear Mr. Arif Thank you very much for your review. We are apologize for any inconvenience during your stay. May we can serve you better on your next visit. Thank you very much
1 sur 5
par un voyageur

Publié le 1 mars 2019 sur Expedia
Staff & service is very poor. Every staff is untrained
Commentaires de Gestion de l’hôtel
2 mars 2019 par Stephen T. Hartono, Gestion de l’hôtel
Dear Honorable Guest Thank you for your feedback. We are apologize for any inconvenience during your stay at our hotel. Can you be more specific about what happen and what was our staff did. Thank you very much for your review.
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