Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2018 sur Expedia
Wripped curtains, broken cabinet, using old key system, old bathroom. Soo dispointed
par un voyageur
Publié le 18 août 2018 sur Expedia
par un voyageur
Lazy front desk and oddly maintained place
Publié le 2 août 2018 sur HotelsHotel premises are quite good but the maintenance is poor. Front desk service awful. No hello, no goodbye (Muslim receptionists’ standard...I am not racist), I aksed where to find post and now answer. It only came when I asked 3 times. Then he waved his hand in the direction towards the door. When I asked which way and how far, the guy just said he doesn’t know. No service attitude. Similar happened during checkout with different person. Rooms are okay clean, breakfasts are Indonesian. Room aircon has must be getting the air from a place close to the attached My Place club as the entire night I smelled cigarette smoke. If I ever get chance going Malang, I pass this hotel in a good distance.
Commentaires de Gestion de l’hôtel
3 août 2018 par Meita - Ecommerce, Gestion de l’hôtel
Warm regards,
first of all We do apologize sir for your inconvenience .
we do fixed all and thanks for your advice..
Thanks for coming in our hotel..
par un voyageur de me
Mainly geared to local tourists?
Publié le 21 déc. 2016 sur Expedia
Pour : The staff were friendly and mostly helpful. The location is quite convenient. The room rates are quite reasonable. It was also reasonably clean.
Contre : Needs structural renovation, better lighting, more staff during peak periods
This hotel wasn't my first choice and I regret that I haven't changed my mind. It has had some work done, but still needs more. There were two lights in our room not working when we arrived, not to mention that there was no staff to assist with luggage, except the security guard. The fittings looked worn and marked, and there was a smell of cigarette smoke. The skirting board was parting company with the wall, and one of the electric sockets wasn't put into the wall properly. Apart from that, the room was moderately comfortable. The food quality was acceptable, and the breakfast, which was Indonesian food, was reasonably good. However, the printed menus were a bit tatty and sometimes stained. There were a few too many insects, such as cockroaches and ants. I also noticed that the swimming pool seemed to have tiles missing, and at one stage the water was actually dirty.
Recommandé
pour Tout le mondepar un voyageur de indonesia
Hotel bagus, nyaman..
Publié le 9 sept. 2016 sur Expedia
Pour : Lokasi mudah dijangkau, dekat dg tempat hiburan malam dan gratis masuk kesana karna customer hotel
Contre : Kebersihan dinding kamar mandi kalau bisa lebih bersih tapi overall oke
Walaupun lokasi dinpinggir jalan besar tpi tetap tenang di dalam kamar..
Kamar nyaman..lokasi mudah dijangkau
Commentaires de Gestion de l’hôtel
19 oct. 2016 par Meita Harum, Gestion de l’hôtel
Terima kasih Ibu Hana atas kepercayaan dalam memilih Hotel kami saat ibu berkunjung ke Malang.
Masukan dari Ibu akan kami sampaikan kepada Management untuk menjadi koreksi bagi kami.
Kami tunggu kedatangannya kembali.
Salam hangat,
Hotel Kartika Graha
par un voyageur de Solution Network Indonesia
Publié le 5 sept. 2016 sur Hotels
The rooms, services and so on are two thumbs up...excellent...
par un voyageur
Three stars across the board.
Publié le 26 mai 2016 sur HotelsAn ok choice if they are offering a discount or special rate.
par Maggie Versini
Publié le 8 mai 2016 sur Hotels
par un voyageur
Businesshotel
Publié le 6 nov. 2015 sur Expedia
Pour : Zimmer und Pool
Contre : Wir mussten beim check-in relativ lange warten.
Emplacement : Das Hotel liegt im zentrumsnah.
Das Hotel bietet alles, was man sich wünscht. Die Umgebung könnte schöner sein (es liegt an einer stark frequentierten Straße).
