Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juin 2024 par General Manager, Gestion de l’hôtel
Dear Crescenzo, we’re deeply appreciative of your 5-star review and the time you took to share your positive feedback. Thank you!
par un voyageur
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par Diamonds Dream of Africa, Gestion de l’hôtel
Thank you, Erika, for choosing to stay with us. We appreciate you taking the time to rate us. Looking forward to hosting you again.
par un voyageur
NOT 5 STAR AS HOTEL, NEEDS RENEW. FOODS EXCELLENT
Publié le 2 avr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
29 avr. 2024 par Diamonds Dream of Africa, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. We're sorry to hear that your experience did not meet your expectations.Maintaining a high standard of quality and comfort is of utmost importance to us, and we take feedback from our guests seriously. We appreciate your honesty regarding the condition of our property, and we are continuously evaluating opportunities for renovations and improvements to ensure that our accommodations meet the expectations of our guests.While we understand that our property may not currently meet all the standards you were expecting, we hope that you were still able to enjoy some aspects of your stay with us. We hope to have the opportunity to welcome you back in the future.
par un voyageur
IT COULD BE BETTER TO BE A 5 STAR
Publié le 2 avr. 2024 sur HotelsThe hotel needs to improve the communication between the stuff and check that the amenities are always working inside and outside the property. Foods is excellent. The junior suite the rooms needs renew as well as the bathrooms.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Diamonds Dream of Africa, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the excellent food offerings during your stay.We apologize for any inconvenience you experienced regarding communication between our staff and the maintenance of our amenities. We understand the importance of clear communication and ensuring that all facilities are in proper working order at all times. Rest assured, we will address these concerns with our team to ensure a smoother and more efficient experience for our guests.Regarding your comments about the junior suite rooms and bathrooms, we appreciate your feedback. Guest comfort and satisfaction are our top priorities, and we continuously strive to enhance the quality of our accommodations. We'll take your comments into consideration as we evaluate opportunities for renovations and improvements throughout the property.Once again, thank you for sharing your thoughts with us. We value your input and hope to have the opportunity to welcome you back in the future for an even better experience.
par un voyageur
THE HOTEL NEEDS RENEW IS OLD NOT 5 STARS
Publié le 28 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
29 avr. 2024 par Diamonds Dream of Africa, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. We're sorry to hear that your experience did not meet your expectations.Maintaining a high standard of quality and comfort is of utmost importance to us, and we take feedback from our guests seriously. We appreciate your honesty regarding the condition of our property, and we are continuously evaluating opportunities for renovations and improvements to ensure that our accommodations meet the expectations of our guests.While we understand that our property may not currently meet all the standards you were expecting, we hope that you were still able to enjoy some aspects of your stay with us. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 16 mars 2024 sur Expedia
No much activity
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Diamonds Dream of Africa, Gestion de l’hôtel
Hello Morgan,We appreciate you taking the time to review us.Thank you for your feedback regarding the activity level at our resort. We're sorry to hear that you found there wasn't much to do during your stay.We strive to offer a variety of activities and experiences to cater to the interests of all our guests. We'll take your comments into consideration as we continue to enhance our offerings and ensure that there are engaging options available for everyone.We hope you'll give us another opportunity to exceed your expectations on a future visit.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Diamonds Dream of Africa, Gestion de l’hôtel
Hello Loulia, thank you for your excellent rating. We hope to see you again soon.
par un voyageur
Fabulous
Publié le 14 nov. 2023 sur HotelsFabulous hotel, luxurious room with own balcony with loungers. Staff were fantastic in every way. Food was great. Overall a fantastic experience. Would highly recommend
Commentaires de Gestion de l’hôtel
14 nov. 2023 par General Manager, Gestion de l’hôtel
Dear Guest,Greetings from Diamonds Dream of Africa!Thank you so much for staying with us and for recommending our resorts to other travelers. We are glad to read that you had a fantastic stay with us and appreciated our luxurious rooms, great food and our staff.Warm Regards,
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Beautiful, clean property with very friendly, helpful staff. We loved our room and our stay! Food was beautifully prepared at Terrace and taste delicious. Highly recommend for a holiday!
Commentaires de Gestion de l’hôtel
26 oct. 2023 par George Odipo, Gestion de l’hôtel
Dear Mikkala,Thank you for giving us a 5-star rating. We really do appreciate your feedback. We do look forward to welcoming you back again in the near future.
par un voyageur
Publié le 5 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Wolfgang,Greetings from Diamonds Dream of Africa!“Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.Warm Regards,
