Ratings based on 238 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 1, 2024 on Expedia
Lovely hotel , bit of pain getting beds by pool in morning having to que .
staff and entertainment team were all very friendly and helpful ,the shows at the hotel were good entertainment team worked hard on those.
Sometimes the service at pool bar was a little slow .
Location to beach was amazing with direct access.
No issues very clean looked after hotel
Comment from Hotel Management
Aug. 3, 2024 by Francisco Justicia, Management department., Hotel Management
Dear Rachel,Thank you for sharing your thoughts about your stay with us! We’re delighted to hear that you found our hotel lovely and appreciated the friendly and helpful staff. It’s also great to know that you enjoyed the entertainment provided by our team and the convenient beach access.Thank you again for your kind words and for noting the cleanliness of the hotel. We hope to have the pleasure of welcoming you back in the future.Best regards,Francisco Justicia, Management department.
by A traveller
Posted Jul. 21, 2024 on Expedia
Comment from Hotel Management
Jul. 22, 2024 by Aitor Arrieta from the management team, Hotel Management
Dear Michelle,First of all, we would like to thank you for choice our establishment for spend your holidays in Mallorca and for your positive review. For us, the reviews from our customer are very important for improve the service we offer in our hotel. Furthermore, we send you a best regards and we hope to see you soon with us.
by A traveller
Posted Jul. 5, 2024 on Hotels
Rooms too old and the cleaning very superficial. The position close to the beach is a positive think but we have been negative impressed by the old style of the rooms and by its poor cleaning.
Comment from Hotel Management
Jul. 6, 2024 by Francisco Justicia, Management department., Hotel Management
Dear Annunziata,Thank you for your feedback. We apologize for the inconvenience you experienced. We typically receive a cleanliness rating of 9.4, so this issue must have been an isolated incident. We appreciate your comments and will address this matter to ensure it does not happen again.
by A traveller
Posted Jun. 14, 2024 on Expedia
Lovely location very nice people but it wasn’t for us.
The positives - the location is amazing. Close to a stunning beach.
The staff are lovely. The kids entertainers are especially good and had lots of lovely activities such as facepainting and bracelet making.
The breakfast was really good. We are vegetarian but it was a good selection.
The bad:
The entertainment was insanely loud and went on until 1030 ever evening. They very kindly changed our room to one that was further away but it was still loud. Sitting on the balcony we had to shout to hear each other and it really ruined it for us.
If you want somewhere with lots of entertainment and enjoy a lively atmosphere you will love it but it wasn't for us.
Comment from Hotel Management
Jun. 15, 2024 by Aitor Arrieta from the management team, Hotel Management
Dear Susan,We would like to thank you for your positive review of our establishment. On the other hand, we are very happy that you enjoyed our entertainment team, the services we offer in our hotel and the wonderful location of our establishment. We send you our best regards.Aitor Arrieta from the management team
by A traveller
A place to go back to...
Posted Apr. 13, 2024 on HotelsThis was an amazing beach front hotel. It was very well run and offered full and half board, massages, spa treatments, outdoor pools, including a heated one, and lots of other things. It was right across the street from a bicycle rental shop, which I used. I would love to stay there again.
Comment from Hotel Management
Apr. 15, 2024 by The management team of Hotel Ivory Playa, Hotel Management
Dear Kevin,First of all, we would like to thank you for choosing us for your holiday. On the other hand, we are very happy that you enjoyed all the services we offer. We hope to see you soon and send you our best regards.The management team of Hotel Ivory Playa
by A traveller
Posted Apr. 12, 2024 on Expedia
Comment from Hotel Management
Apr. 14, 2024 by The management team of Hotel Ivory Playa., Hotel Management
Dear Steven,we would like to thank you for your positive review. For us the comments of our customer are very important for improve the services we offer in our establishment. We hope to see you soon and kind regards.The management team of Hotel Ivory Playa.
by A traveller
Posted Apr. 11, 2024 on Expedia
Fantastic property in a quieter part of town. However only 10 minutes taxi to the old town & port. Plenty of local restaurants that are great quality whilst being good value.
Comment from Hotel Management
Apr. 11, 2024 by Francisco Justicia, Hotel Management
Dear Kevin,Thank you for staying with us and voting us with the highest score. We are very happy that we met your expectations and that you enjoyed the accommodation and location closer to the lovely beach and Puerto Alcudia. We hope to see you again! Kind regardsThe management team of Hotel Ivory Playa.
by A traveller
Posted Apr. 9, 2024 on Expedia
Quite a good base and very good accomodation with all the ameneties. Lots of restaurants with in 10-15 min walking, bike shop in front of hotel, lovely beach in 1-2 min walk behind the hotel and overall the self catering accomodation with very good room sizes.
Comment from Hotel Management
Apr. 11, 2024 by The management team of Hotel Ivory Playa, Hotel Management
Dear SiddharthWe appreciate the time you have taken to write a positive review about our establishment. We are very happy that you enjoyed the different services we offer in our hotel. We send you our best regards.The management team of Hotel Ivory Playa.
by A traveller
Posted Mar. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by A. Arrieta Guest Relation, Hotel Management
Dear Maxine,we would like thank you for your positive feedback. We hope to see you again soon and best regards. The hotel ivory playa sports & spa team
by A traveller from SASKATOON
Posted Mar. 15, 2024 on Expedia
The Ivory is a great option in Alcudia. Close to a beautiful long beach, great pools and spa. The room was in great condition. Could not ask for more
Comment from Hotel Management
Mar. 18, 2024 by Management Hotel Ivory Playa Sports & Spa , Hotel Management
Dear Ken, we would like thank you for choice our establishment for spend your holidays. Also, thank you for your positive feedback about your stay and we hope to see you soon. Best regards, Hotel Ivory Playa Sports & Spa Team
