Ratings based on 860 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Hotels
The staff was incredible, particularly the silver-haired gentleman who helped us with a later check out. The breakfast was lovely and the views from the breakfast area were incredible. Great stay!
Comment from Hotel Management
Nov. 21, 2024 by Subdirector, Hotel Management
Thank you for your kind review! We're thrilled to hear that you had a great stay and that our staff, especially the gentleman who assisted with your late check-out, made a positive impression. We're also glad you enjoyed the lovely breakfast and the stunning views. We hope to welcome you back for another amazing experience in the future!
by A traveller
Posted Aug. 16, 2024 on Hotels
Half of the plates and cups always dirty (my highlight was lipstick mark on the "clean" coffee cup. Terrible room cleaning quality too.
Pool small and overcrowded.
Comment from Hotel Management
Nov. 21, 2024 by Subdirector, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with cleanliness during your stay, including the lipstick mark on the coffee cup and the room cleaning quality. This is certainly not the standard we aim for, and we will address these concerns with our housekeeping team to ensure improvements are made. We're also sorry to hear that the pool area felt overcrowded. We appreciate your comments and will take them into account to enhance the overall guest experience. We hope you’ll consider giving us another chance in the future.
by A traveller
Posted Jul. 30, 2024 on Hotels
by A traveller
Posted Jul. 24, 2024 on Hotels
by A traveller
Posted Jul. 22, 2024 on Expedia
Excellent drinks and service
Nice pool
Great Rooms
Friendly staff
Good local
Comment from Hotel Management
Nov. 21, 2024 by Subdirector, Hotel Management
Thank you for your great review! We're thrilled to hear you enjoyed the drinks, service, pool, rooms, and the friendly staff. It’s wonderful to know that the location also worked well for you. We look forward to welcoming you back for another excellent stay!
by A traveller
Posted Jul. 22, 2024 on Expedia
by A traveller
Posted Jul. 21, 2024 on Hotels
by A traveller
Very smart hotel
Posted Jul. 20, 2024 on Hotelsby A traveller
Posted Jul. 14, 2024 on Hotels
by A traveller
Posted Jul. 12, 2024 on Expedia
Third visit. Wonderful hotel with excellent and warm service. Delicious food and superb breakfast. Thank you
Comment from Hotel Management
Nov. 21, 2024 by Subdirector, Hotel Management
Thank you so much for your continued trust and for sharing your wonderful feedback! We’re thrilled to hear that your third visit was as enjoyable as the previous ones. It’s great to know that you loved the food, the superb breakfast, and the warm service. We can’t wait to welcome you back for your next stay! Thank you again!
