Note fondée sur 138 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2018 par Ulisses Marreiros, Gestion de l’hôtel
Many thanks for your visit and positive score.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Amazing garden and grounds. Rooms need renovation/ update. Lovely hotel an staff
Commentaires de Gestion de l’hôtel
25 juin 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Salma, Thank you for your review. I am happy to inform that a master refurbishment is planned in due course; we look forward to having you back and see all the expected changes.Sunny regards,
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Ugonna, Thank you for taking the time on rating us. In order to being able to improve our service it would be really helpful if you could share directly with us some feedback about your last stay with us. I remain at your entire disposal. Kindest regards,
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Anette, Thank you so much for your rating! We look forward to hosting you once again in a near future. Sunny regards,
par un voyageur
Publié le 23 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Thank you for your rating Thomas.
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Disappointing - beware. We booked a Double Deluxe room at a very high rate at this hotel and were told at check-in that we were being given a “double upgrade” to a Jr Suite. We were initially very excited about this until we realized that although our room was a bit bigger than what we had booked, it only had 3 tiny little windows at awkward heights that looked directly into other guest rooms or level with the pool restaurant diners so we no view of anything and could not have the shutters/drapes open without having people able to peer directly into our room. In the end, when saw the rooms our friends received and looked at our booking confirmation and the website, we wished we’d insisted on being given the lovely room that we’d actually booked with large, bright windows/French doors and a nice outlook rather than the inferior room we had. Our room (#29) did not resemble the airy, bright Jr Suites that you see on the hotel’s website and it definitely did not feel worth what we paid at all.
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Marousa, I am really sorry to read about your disappointment, I wish we would have known during your stay to try finding a different option for you according to your preferences and booking. I hope you did enjoy the rest of our facilities and had a nice time amongst us. Please feel free to contact us directly on your next visit in order to ensure the best room category recommendation for your stay. Warmest regards,
par un voyageur
Paraíso
Publié le 23 sept. 2023 sur HotelsEl hotel La Residencia, Deiá y toda la estadía fue espectacular. El hotel y la propiedad, el servicio, los detalles de los colaboradores, las opciones de restaurantes, las obras de arte alrededor de todo el complejo, hay que estar ahí para terminar de entenderlo.
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Apreciado Sergei, Muchísimas gracias por sus amables palabras. Nos alegra enormemente saber que disfrutó de su estancia entre nosotros, así como de nuestros restaurantes y del arte que tiene nuestro hotel, como el pintoresco pueblo de Deià. Esperamos poder darle la bienvenida de nuevo muy pronto,
par un voyageur
Publié le 13 sept. 2023 sur Expedia
Beautiful hotel , outstanding service , beautiful hike to the deia beach . Amazing breakfast selection. Located In most beautiful part of Mallorca . The beauty of nature that surrounds the hotel is priceless.
Also ,got upgraded
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Olga, we love reading that you have enjoyed the time in our charming village of Deià! Thank you for choosing La Residencia for your holidays! We look forward to your next visit!
par un voyageur
Amazing property in Mallorca!
Publié le 7 sept. 2023 sur Hotels
Review for La Residencia Hotel
⭐⭐⭐⭐⭐
From the moment we stepped onto the beautifully manicured property of La Residencia, we knew our stay would be something special. The hotel radiates a unique charm and atmosphere, effortlessly blending luxury with comfort. But what truly sets La Residencia apart is the impeccable service. Every staff member went above and beyond to ensure our stay was memorable. Whether it was personalized recommendations, prompt room service, or the genuine warmth in their greetings, the excellence of their service was evident. The grounds are picturesque and every corner of the hotel seems to tell its own story. If you're seeking an unforgettable experience enveloped in elegance and warmth, La Residencia should be at the top of your list. Highly recommended!
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Timothy, Thank you! Reading your review is an amazing way to start our day! The entire team is looking forwars to welcoming you back in a near future to surprise you once again! Sunny regards,
par un voyageur
Perfection
Publié le 2 sept. 2023 sur HotelsThis is the best hotel in Mallorca - bar none
Friendly warm professional team
Amazing location - surroundings and atmosphere
Just perfect
Been staying here for 25 years and they always excel and never disappoint
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Yanek, Thank you so much for your loyalty and for sharing your feedback with us. We look forward to welcome you back home many more years!
