Note fondée sur 142 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2018 par Ulisses Marreiros, Gestion de l’hôtel
Many thanks for your visit and positive score.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Cynthia, Thank you so much for your rating!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Nothing short of amazing.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Thank you so much Francis for sharing your rating. We look forward to your next visit.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Henry, Sunny greetings from Deià! Thank you so much for posting your rating! Kindest,
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Laura, Thank you so much for your rating! We look forward to your next visit.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Amazing garden and grounds. Rooms need renovation/ update. Lovely hotel an staff
Commentaires de Gestion de l’hôtel
25 juin 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Salma, Thank you for your review. I am happy to inform that a master refurbishment is planned in due course; we look forward to having you back and see all the expected changes.Sunny regards,
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Ugonna, Thank you for taking the time on rating us. In order to being able to improve our service it would be really helpful if you could share directly with us some feedback about your last stay with us. I remain at your entire disposal. Kindest regards,
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Anette, Thank you so much for your rating! We look forward to hosting you once again in a near future. Sunny regards,
par un voyageur
Publié le 23 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Thank you for your rating Thomas.
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Disappointing - beware. We booked a Double Deluxe room at a very high rate at this hotel and were told at check-in that we were being given a “double upgrade” to a Jr Suite. We were initially very excited about this until we realized that although our room was a bit bigger than what we had booked, it only had 3 tiny little windows at awkward heights that looked directly into other guest rooms or level with the pool restaurant diners so we no view of anything and could not have the shutters/drapes open without having people able to peer directly into our room. In the end, when saw the rooms our friends received and looked at our booking confirmation and the website, we wished we’d insisted on being given the lovely room that we’d actually booked with large, bright windows/French doors and a nice outlook rather than the inferior room we had. Our room (#29) did not resemble the airy, bright Jr Suites that you see on the hotel’s website and it definitely did not feel worth what we paid at all.
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Julia Schramm, Excellence & Quality Manager, Gestion de l’hôtel
Dear Marousa, I am really sorry to read about your disappointment, I wish we would have known during your stay to try finding a different option for you according to your preferences and booking. I hope you did enjoy the rest of our facilities and had a nice time amongst us. Please feel free to contact us directly on your next visit in order to ensure the best room category recommendation for your stay. Warmest regards,
