Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Bruxelles
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Guest Experience, Gestion de l’hôtel
Dear Abdelmohssin,Thank you very much for sharing your comment. We continue working for our clients to enjoy the best experiences.We hope to see you again very soon.Best regards,Your Universal Grand León & Spa Team
par un voyageur
Séjour exceptionnel
Publié le 16 août 2023 sur HotelsSéjour exceptionnel dans ce magnifique hôtel !!!
Les services à disposition sont de qualité et le personnel est très agréable
Je recommande
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Experience, Gestion de l’hôtel
Dear Helios,Thank you very much for taking the time to leave a review about our hotel. We look forward to the opportunity to welcome you back again soon.Sincerely,Your Universal Grand León & Spa Team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Experience, Gestion de l’hôtel
Dear Angelika,thank you very much for taking the time to leave a review about our hotel. We look forward to the opportunity to welcome you back again soon.Sincerely,Your Universal Grand León & Spa Team
par un voyageur
Publié le 18 sept. 2024 sur Expedia
One of the best hotels we’ve stayed at.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
It was great ! We had our best vacation at your hotel , nothing to change !! Thank you and BR Armin J
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Had a lovely 3 night stay with four friends. After a slight hick up during the first night (which the staff handled very well, esp the reception manager), the rest of the stay was impeccable. Best hotel breakfast I had for a long while, super attentive, professional and friendly staff. Also, loved the small, but airy and functional hotel gym and the location could not be better. We will definitely be back!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience, Gestion de l’hôtel
Dear Monika,We sincerely appreciate your kind review and the time you took to share your experience with us. We are thrilled to hear that you enjoyed your stay at Universal Grand León & Spa and that our facilities and services, particularly our dedicated staff and delightful breakfast, exceeded your expectations. At Universal Beach Hotels, our mission is to provide each guest with an unforgettable experience, and your positive remarks inspire us to continue striving for excellence. Rest assured, we will share your kind words with our team, who work tirelessly to deliver exceptional service. We look forward to the pleasure of welcoming you back soon and making your next stay even more special. Warm regards, Your Universal Grand León & Spa Team
par un voyageur
Publié le 12 sept. 2024 sur Expedia
This is the best resort I’ve been to. It is truly the bet. Amazing amenities, great ambiance, clean, beautiful- no gorgeous- view of the ocean.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Experience, Gestion de l’hôtel
Dear Mrs. Lili,We sincerely appreciate your lovely review and the time you took to share it with us. We are delighted to hear that our service met your expectations.At Universal Beach Hotels, we are committed to providing our guests with an unforgettable experience, and your positive feedback inspires us to continue improving. We will be sure to share your kind words with our team, who work diligently to deliver exceptional service.We look forward to the opportunity to welcome you back in the near future and to making your next stay even more memorable.Sincerely,Your Universal Grand León & Spa Team
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Sehr schöne Anlage, gute Auswahl beim Frühstück und sehr freundliches Personal - 5/5!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Guest Experience, Gestion de l’hôtel
Sehr geehrte Lejla,Wir danken Ihnen aufrichtig für Ihre positive Bewertung. Es freut uns zu hören, dass Sie Ihren Aufenthalt in unserem Universal Grand León & Spa genossen haben und dass unsere Einrichtungen und besonders unser Service Ihren Erwartungen entsprochen haben.Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen und Ihren nächsten Aufenthalt noch unvergesslicher zu gestalten.Mit freundlichen Grüssen,Ihr Universal Grand León & Spa Team
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Amazing property!! Loved our stay there!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Guest Experience, Gestion de l’hôtel
Dear Monica, We sincerely appreciate your kind review and the time you took to share your experience with us. We are thrilled to hear that you enjoyed your stay at Universal Grand León & Spa and that our facilities and services exceeded your expectations. At Universal Beach Hotels, our mission is to provide each guest with an unforgettable experience, and your positive remarks inspire us to continue striving for excellence. Rest assured, we will share your kind words with our team, who work tirelessly to deliver exceptional service. We look forward to the pleasure of welcoming you back soon and making your next stay even more special. Warm regards, Your Universal Grand León & Spa Team
