Note fondée sur 176 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 déc. 2019 sur Expedia
Room not cleaned every day
Commentaires de Gestion de l’hôtel
12 déc. 2019 par Tropica Management , Gestion de l’hôtel
Thank you for leaving us a 4 Star review. We have a daily housekeeping service and nightly turn down service. We sincerely apologise if your room was not cleaned on a particular day and we will address this with the team to ensure it does not happen again. We are delighted that you did have a great stay overall and we hope to see you again when you are next in Fiji.
Vinaka Vakalevu,
The Tropica Team
par un voyageur
Publié le 27 juill. 2024 sur Expedia
4 out of the 5 nights I stayed in Tropica Island Resort, there was no water between 10pm and around 7 am. The staff were not able to provide reliable information on what was happening and kept giving different responses. There was no announcement in advance or proper communication. The other aspects of the stay were good; however, I can't give a high rating to this place because the guests should not flush their toilets with pool water during nighttime or be unable to take a late shower.
Commentaires de Gestion de l’hôtel
12 août 2024 par Tropica Island Resort, Gestion de l’hôtel
Bula Vinaka Alexey. Greetigs from Tropica Island Resort and thank you for taking the time to leave a review on your recent stay with us at Tropica. We apologize for the confusion with information offered. The loss of water was due to the electrical switchboard that controls our water broke down and needed replacing. We had to drop the water level over several nights in order to do this. It has now been resolved. Again thank you for taking the time to post your feedback and allowing us to respond. We hope that we get to welcome you back to Tropica.
par un voyageur
10/5 Stars. This place is amazing!
Publié le 23 juill. 2024 sur HotelsThis was a relaxing and romantic vacation. Great opportunity to un-plug and enjoy the fabulous spa services, fantastic snorkeling opportunities, and amazing food with plentiful vegetarian options. Highly recommend!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Tropica Island Resort, Gestion de l’hôtel
Bula Vinaka AmyGreetings from Tropica Island Resort. We would like to thank you for the most amazing review regarding your stay with us.We are so pleased to read your comments regarding your experience from your Bure to the Activities, Spa and the natural setting of the Resort.Our Food and Beverage team are so thrilled to hear your comments regarding your dining experience.The magic of Tropica is the staff and we don’t see guests as guests, but we see you as family. And we also look forward to welcoming you back home to Tropica.Vinaka Vakalevu and our warmest regardsTropica Island Resort.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Tropica Island Resort, Gestion de l’hôtel
Bula Vinaka Brian. Greetings from Tropica Island Resort and thank you for your wonderful review on your stay at Tropica. We look forward to welcoming you back in the not too distant future. At Tropica we never say goodbye. We say "sota tale" or until we meet again.
par un voyageur
Excellent adults only hotel
Publié le 5 juin 2024 sur HotelsAmazing small adults only hotel. Staff and food were exceptional. Can’t recommend Tropica enough.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Tropica Island Resort, Gestion de l’hôtel
Bula Vinaka Mason. Greetings from Tropica Island Resort. We are delighted to ready your complimentary feedback and thank your taking the time to provide the feedback. We look forward to welcoming you back to Tropica. Vinaka Vakalevu
par un voyageur
Publié le 28 mai 2024 sur Expedia
The resort was breathtaking and staff went above and beyond to make our stay perfect. Our bure was just as pictured, the daily activities were fun and informative, the food was excellent!! From Ziggy, Joe, Viri, Fina, Tasi, Epeli, Paul, V, Esa, Sherry, Watti, Mila, Anna, Simi, Dob all made us feel like family. Highly recommend!!!!
Commentaires de Gestion de l’hôtel
28 mai 2024 par Tropica Island Resort, Gestion de l’hôtel
Bula Vinaka Selene. Greetings from Tropica Island Resort and thank you for your kind words. We are delighted to read your feedback and will pass this message on to the team. We are pleased to see that you enjoyed all that Tropica has to offer and that you found the daily activities fun and informative. We look forward to welcoming you back and at Tropica we never say goodbye. We say "sota tale" or until the next time. From Your Tropica Family
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Quiet resort, very few people. Lovely beach front villas. Friendly staff.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Tropica Resort is a gorgeous place for couples who seek serenity. The food at the restaurant is delicious - breakfast in particular is superb. The beachfront bungalows are fantastic with picturesque views. If you’re looking to go off the grid, this is a perfect spot for you (WiFi only available in the restaurant area).
On the other hand, activities are limited and dependent on capacity, so day trips can be canceled at the last minute. The water sports equipment (kayaks, snorkels, stand-up boards) is pretty dated with missing parts and cracks. And don’t expect a vast property to explore on nature hikes.
The Tropica team are exceedingly friendly, although we did have some issues with the pace of service that is beyond “island time”.
All in all, a lovely resort.
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Great place to go to and unwind. We stayed in the Sanctury Pool Suite. Very nice and roomy. Wouldnt bother booking the ocean view ones for the price difference unless you really want an ocean view as they are smaller and seem older inside (going by the one our friend was in). Alcoholic cocktails were a bit hit and miss with taste, they need to improve on that. Happy hour prices werent much cheaper than the usual prices which was disappointing. Staff were absolutely wonderful. Wil go back again
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Some of the staff were a bit too relaxed/unprofessional. But I guess everything is operating under fiji time and fiji attitudes
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Tropica Island Resort, Gestion de l’hôtel
Bula Vinaka Sze Chai Justin.Greetings from Tropica Island Resort and thank you for your rating and comments regarding your recent stay with us.We apologize if you found our staff too relaxed and unprofessional as we hope for our Guests to find themselves immersed in the tranquillity of our island home. Experience the welcoming embrace and serenity of a resort purposefully designed for adults seeking uninterrupted relaxation. Tropica’s ambiance has been thoughtfully crafted to offer a peaceful escape where meaningful human connections take centre stage. It’s these genuine interactions that shape the Tropica experience, cultivating lasting relationships between our treasured guests and our warm Tropica team.We will endeavor to ensure that we place our Guests needs as paramount and continue to enhance all of our Guests experiences.Again, thank you for your comments and rating.Vinaka Vakalevu and Kind RegardsWhilst we delight in guests immersing themselves in our relaxed
