Note fondée sur 554 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon rapport qualité prix
Publié le 23 juill. 2020 sur HotelsSeulement les boissons pour le petit dejeuner en raison du covid, ce que je comprends, mais un effort aurait pu etre fait avec des biscuits emballés par exemple. Piscine tres agréable et propre. Personnel accueillant, chambres propres et fonctionnelles. Hotel bien placé pour rayonner dans la region avec tous commerces et restauration à proximité.
Commentaires de Gestion de l’hôtel
23 juill. 2020 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
Publié le 26 août 2024
Not in a good neighborhood
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Dear Martin,We loved having you stay with us at Super 8 by Wyndham Malvern. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Very clean nice staff good parking
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Elvia,Thank you for choosing us at Super 8 by Wyndham Malvern during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Taylor,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Thank you very much for the outstanding review. We are happy to see you enjoyed your stay. We hope to see you again soon !
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marguerite,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur de Missouri City
Publié le 11 août 2024 sur Expedia
Very poor condition, but value for the price
Commentaires de Gestion de l’hôtel
12 août 2024 par General Manager, Gestion de l’hôtel
Dear Scott,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
The staff was friendly. The room I was in was not so great, I was in a ground level room, there had been a leak from the second story at some point, there was evidence of water that had ran down almost all of the walls in the room, every piece of metel in the room (lamps, chair, and luggage stand) were all rusted. The entire room needed to be repainted, the paint on one wall was bubbled from water damage. The sink was clogged, the water from the sink was way hotter than the COLD SHOWER water, the room that was next to me needs some lubricant on the door hinges, it woke me up everytime they opened that door it creaked so loud. Dont stay in 132
Commentaires de Gestion de l’hôtel
11 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Dear Brittany,Thank you for staying with us at Super 8 by Wyndham Malvern and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I wouldn't put a homeless person up in this place. The light fixtures had rust all over them. The room smelled like a wet moldy basement. The paint was pealing off the walls and doors. The bedding was faded and worn. An absolute nightmare. This is not what one expects from a Wyndham.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Cindy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
