Note fondée sur 782 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Derek de Rochefort
C'était le lit !
Publié le 15 nov. 2014 sur HotelsNous avons choisi un chambre mi-gamme, situé dans l'aile "moderne" (années 1970/80?) de l'hotel. A gagner le chambre il faut monter quelques marches, ici, là. Le chambre était bien propre, mais le décor semblé plus en accord avec l'époque de l'aile. Le (grand) lit était le plus confortable qu'aucun hotel que nous avons visité: c'était l'invitation à faire la grasse matinée!
Nous n'avons pas diner au reste de l'hotel mais le petit déjeuner était du bon qualité et a profusion.
A reccomander.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very nice place near town centre and next to the Priory which is beautiful. Not so pleased with the constant noise and also that nobody came to clean our room until after 1530 far too late when we wanted to rest. Reception staff very helpful
Commentaires de Gestion de l’hôtel
30 juill. 2024 par LD, Gestion de l’hôtel
Dear StephenThank you for taking the time to review The Abbey Hotel.We are sorry that your recent stay was a mixture of positive and negative.We are thrilled that you loved our location, close to the theatre and town centre.Belatedly, we can only apologise that you were disturbed by noise and that your room was not serviced until very late in the afternoon.Thank you for your lovely comments regarding our lovely, helpful staff.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Nice hotel - recommended
Publié le 23 juill. 2024 sur HotelsGreat location comfortable room
No air con so room was very hot… not usually a problem in England!!!
Amused that the free bottle of water was from Harrogate
Commentaires de Gestion de l’hôtel
25 juill. 2024 par LD, Gestion de l’hôtel
Dear JohnThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Belatedly, we can only apologise that there is no air conditioning and that it was uncharacteristically hot and that your bottled water was from Harrogate.We are pleased you enjoyed your stay, that we provided comfortable accommodation in a great location.We hope you will consider returning to one of our properties again in the future.Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur de Costa Mesa
Publié le 21 juill. 2024 sur Expedia
The hotel was beautiful and the Staff was wonderful. Free, delicious breakfast available each day included. It was uncharacteristicly hot and there is no air conditioning. But they do provide a small fan. Other than that, it was perfect.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par LD, Gestion de l’hôtel
Dear KristinaThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for describing the hotel as beautiful. We are pleased that you loved our delicious buffet breakfast and found the team wonderful and friendly.Belatedly, we can only apologise that there is no air conditioning and that it was uncharacteristically hot.We hope you will consider returning to one of our properties again in the future.Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
25 juill. 2024 par LD, Gestion de l’hôtel
Dear MarkThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We are thrilled that you had a very nice stay.We hope that the positive aspects of your stay out weight the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 13 juill. 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
17 juill. 2024 par LD, Gestion de l’hôtel
Dear HilaryThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a mainly positive experience.Thank you for giving us the thumbs up!We hope that the positive aspects of your stay out weight the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Increíble el hotel y el alrededores
El staff siempre buscando la mejor solución a cualquier necesidad.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par LD, Gestion de l’hôtel
Dear JuanThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely feedback regarding the hotel and its surrounds.We are thrilled that the team were on hand to offer help and solutions.We hope you will consider using one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 10 juill. 2024 sur Expedia
The Abbey Great Malvern was such a gem of a place to stay overnight. The hospitality was superb and the accommodations were excellent. The town of Malvern is a marvelous, quaint town with decent food and pub options. Highly recommend!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par LD, Gestion de l’hôtel
Dear ChrisThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely feedback regarding the excellent accommodation and superb hospitality.We are thrilled that you describe us as a gem of a hotel.We hope you will consider using one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par LD, Gestion de l’hôtel
Dear KateThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Ok
Publié le 3 juill. 2024 sur HotelsFriendly reception staff and pleasant decor in the main areas. Our room was up in the eaves which did have good view of the hills. Shower was not very powerful and took some adjusting and overall looked like it needed updating and bathroom curtain was ripped. Breakfast was ample and we enjoyed a tasty evening meal.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par LD, Gestion de l’hôtel
Dear GuestThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a mainly positive experience.Thank you for your lovely comments regarding the friendly service, good breakfast and tasty evening meal.Belatedly we can only apologise that your were disappointed with your bathroom.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
