Note fondée sur 802 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Derek de Rochefort
C'était le lit !
Publié le 15 nov. 2014 sur HotelsNous avons choisi un chambre mi-gamme, situé dans l'aile "moderne" (années 1970/80?) de l'hotel. A gagner le chambre il faut monter quelques marches, ici, là. Le chambre était bien propre, mais le décor semblé plus en accord avec l'époque de l'aile. Le (grand) lit était le plus confortable qu'aucun hotel que nous avons visité: c'était l'invitation à faire la grasse matinée!
Nous n'avons pas diner au reste de l'hotel mais le petit déjeuner était du bon qualité et a profusion.
A reccomander.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Great location for the theatre, onsite parking.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear HackettThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a mainly positive experience.Like you we love our amazing location, close to the theatre and town centre whilst also being in the shadow on the Malvern Hills.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Staff excellent
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear AdrianThank you for taking the time to review The Abbey.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for positive feedback regarding the excellent service and staff.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Beautiful and nice hotel
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear IrinaThank you for taking the time to review The Abbey.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you we love our amazing location, close to the theatre and town centre whilst also being in the shadow on the Malvern Hills.Thank you for describing us as a beautiful hotel.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 28 sept. 2024 sur Hotels
We have stayed before and are happy to return. The service and friendliness are excellent.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear JenniferThank you for taking the time to review The Abbey.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We love welcoming back our returning guests, we really do value and appreciate your loyalty.Thank you for positive feedback regarding the excellent, friendly service.We are already looking forward to welcoming you back on your next visit, please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear RupertThank you for taking the time to review The Abbey.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Good service in restaurant. Tiresome bath plug and tricky to regulate hot water!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear Michael and AnnieThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a mainly positive experience.Thank you for your positive feedback regarding the good service in the restaurant.Belatedly, we can only apologise that the bath plug was tricky and that it was difficult to regulate the hot water.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Comfortable bed so big beautiful room
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear DeborahThank you for taking the time to review The Abbey.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for positive feedback regarding the spacious, beautiful accommodation and comfortable bed.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear PaulThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future. Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very attractive building, great position, good value.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par LD, Gestion de l’hôtel
Dear DaveThank you for taking the time to review The Abbey Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you we love our amazing location, close to the theatre and town centre whilst also being in the shadow on the Malvern Hills.Thank you for your lovely feedback regarding the attractive building and that we provided good value for money.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
