Note fondée sur 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Christian
Publié le 23 juill. 2017 sur Hotels
par les tourangeots de touraine France
Publié le 25 juill. 2013 sur Hotels
superbe hôtel , de bonnes prestations,une vue admirable sur Malvern., le restaurant est de premier plan .A recommander
par un voyageur
Great hotel....BUT
Publié le 8 juill. 2024 sur HotelsThe hotel is in a great location over looking the Three Counties Showground.
Room was comfortable, decor was quite dark with midnight blue paint all round the room.
We and others over the two days had to contend with a party of 12-14 people (of a certain age) at Breakfast who were very loud and would not stop talking over each other, even when eating, which spoilt it for those who wanted a quieter experience with other hotel residents who were sat in the breakfast room. This also happened with the evening meal where most of the tables were put together limiting others the opportunity to sit and have a quieter meal with their loved ones.
Other than the entitled people noted above the hotel was a great experience and would venture back but will check to see if there were big parties of people staying.
par un voyageur
Publié le 24 juin 2024 sur Hotels
par un voyageur
Staff need more training
Publié le 8 juin 2024 sur HotelsPatio had no fence and not safe for dogs or children and was not clean.could of had more water and tea and coffee . Shower had no part that you can wash your body with just fixed shower not good when trying to wash and get soap off .
par un voyageur
Saved from a 5 out of 10 by the views and the food
Publié le 26 mai 2024 sur HotelsLocation and view is amazing and the food at dinner excellent. I understand why some people have complained about the lack of choice as it is either 3 courses or testing menu so if you only wanted 2 courses tough. But the 3 courses we ate were delicious.
We were late booking a room for a Saturday night and got the last room, No:36, which does not have the amazing views, it is looking at the cliff wall and car park, so it's dark and gloomy, made more so by the very odd and poor lightning.
Given the price the room is sparsely provisioned: no coffee machine just instant, no dressing gowns, no slippers.
And the sink is chipped and cracked, and there is a strange tapping noise when other rooms are running their taps.
They have tried to update the room but haven't quite finished, i.e. mismatched piece of brown furniture in amongst the newer 'Ikia' style items.
On the outside the whole place looks tired. It needs a full refresh: flower beds need weeding, the buildings all need painting (looking like they had that damp green and black mold growing on the walls), gutters blocked with plants growing in them etc.
par un voyageur
Hotel was penny pinching on the portion sizes etc
Publié le 27 avr. 2024 sur Hotelspar un voyageur
Publié le 25 mars 2024 sur Hotels
par un voyageur
Food is not up to our standards
Publié le 24 mars 2024 sur HotelsChef could not handle my no salt soft diet. My wife had to forget about her low salt diet. We were disappointed with the menu, which I found impossible to read because I am red green colour blind. The hotel appeared to not understand what is colour blindness.
We shall book again as we have done before. But we will not eat in the evening. This is the second time that we have had issues with the food.
par un voyageur
Publié le 12 mars 2024 sur Hotels
