Note fondée sur 149 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lovely stay
Publié le 20 août 2024 sur HotelsA lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Commentaires de Gestion de l’hôtel
28 août 2024 par Hannah, Gestion de l’hôtel
Hi Rhiannon, Thank you for taking the time to review your stay, I am pleased to hear you enjoyed your experience and were well looked after by our team. I hope you will come back and visit us again soon.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hannah, Gestion de l’hôtel
Hi Alison, I am delighted to see that you enjoyed your stay with us, I do hope you will visit again soon.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hannah, Gestion de l’hôtel
Hi Colin, I am delighted to see that you enjoyed your stay with us, I do hope you will visit again soon.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Hannah, Gestion de l’hôtel
Hi Latoya, I am delighted to see that you enjoyed your stay with us, I do hope you will visit again soon.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hannah, Gestion de l’hôtel
Hi Kevin, I am delighted to see that you enjoyed your stay with us, I do hope you will visit again soon.
par un voyageur
Publié le 24 juin 2024 sur Expedia
par un voyageur
The Malvern is really special
Publié le 11 juin 2024 sur HotelsThe Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Hannah, Gestion de l’hôtel
Hello Mrs Susan,Thank you for taking the time to post your review, I am delighted you continue to visit the Malvern and especially enjoy the spa facilities and customer service we offer.I look forward to welcoming you back again soon.
par un voyageur
Overpriced and lousy location
Publié le 7 juin 2024 sur HotelsFor what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all.
The place is clean and the staff are great but this place is way overpriced for what is offered.
Commentaires de Gestion de l’hôtel
9 juin 2024 par Hannah, Gestion de l’hôtel
Hi Sebastian,Thank you for taking the time to review your experience. I am pleased to hear you were well looked after by our team.Unfortunately other buildings and businesses have been developed and opened in the area since we opened. The Hotel is on the edge of a pleasant low rise business estate that is usually fairly quiet and forgotten once inside and enjoying the spa facilities. I am sorry you were disappointed with the spa and room.Once again thank you for your feedback.
par un voyageur
Publié le 28 mai 2024 sur Expedia
par un voyageur de Melksham
Publié le 13 mai 2024 sur Expedia
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
