Avis Courchevel #9, 2 Bedroom + Loft! Steps to Canyon Lodge, short walk to Canyon Lodge - EV Charger Plug

We are so sorry this guest was unhappy! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. If you have any questions about the property you are considering, and if you have specific needs or expectations, we have local staff in Mammoth available 7 days per week to talk to you or answer any questions. We know every property on our program and are happy to help to make sure you are booking the best property for your needs and budget. Please call us at 866 Mammoth from 9am to 6pm, 7 days per week. As a professional property manager we post clear rules, expectations for departure, and potential fees or fines for ignoring those rules during your stay or after departure. We almost never actually fine anyone, because virtually all guests follow the rules. We donÕt ask for anything too hard: no linen stripping, no cleaning- just a few basics like trash removal, heat settings, run the dish washer, etc.). All guests must sign a contract when booking and these rules and fines must specifically be initialed for approval before completing the booking procedure. These same rules and fines are posted inside the unit to ensure there are no surprises.ÊWe believe posting the rules up front so they are clearly understood to be the best way to meet our dual obligation to our renters, as well as to our homeowners, who expect us to protect their home and investment. Our check out rules have good reasons for them. For example, failure to remove trash after your stay can invite bears to break in, causing thousands of dollars in property damage. Similarly, a vacant unit left unheated can have pipes burst; parking and noise violations can bring police or HOA fines on the property owner, etc. All our rules have similar logic, I don't have enough space here to explain them all, but call if you're concerned. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

This guest broke a chair and admitted to it. I did not charge for a dog fee but did charge for the broken chair they agreed this damaged.

We are so sorry you were inconvenienced during your stay! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. As a professional property manager we post clear rules, expectations for departure, and potential fees or fines for ignoring those rules during your stay or after departure. We almost never actually fine anyone, because virtually all guests follow the rules. We donÕt ask for anything too hard: no linen stripping, no cleaning- just a few basics like trash removal, heat settings, run the dish washer, etc.). All guests must sign a contract when booking and these rules and fines must specifically be initialed for approval before completing the booking procedure. These same rules and fines are posted inside the unit to ensure there are no surprises.ÊWe believe posting the rules up front so they are clearly understood to be the best way to meet our dual obligation to our renters, as well as to our homeowners, who expect us to protect their home and investment. Our check out rules have good reasons for them. For example, failure to remove trash after your stay can invite bears to break in, causing thousands of dollars in property damage. Similarly, a vacant unit left unheated can have pipes burst; parking and noise violations can bring police or HOA fines on the property owner, etc. All our rules have similar logic, I don't have enough space here to explain them all, but call if you're concerned. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!