Ratings based on 904 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Not impressed
Posted Feb. 29, 2020 on HotelsEstablishment is insanely outdated!!!!
by A traveller from Lakewood
Posted Feb. 25, 2020 on Expedia
Pool and spa were out of service. Now way can a jacuzzi be out of service in a ski town in ski season. BAD management planning.
by A traveller
Good
Posted Feb. 14, 2020 on HotelsThey had good bagels with the free breakfast, the only issue, and the hotel couldn’t do much about this, is that the power went out for a few hours most likely due to the high winds that night.
by A traveller
Posted Feb. 13, 2020 on Expedia
There was urine in our toilet upon arrival that the check in staff said was
by A traveller
Posted Feb. 8, 2020 on Hotels
There was slippery ice at the eterence of the hotel. The door locks didnt work and the water took 15 plus min to warm up.
by A traveller
Posted Feb. 5, 2020 on Expedia
When I arrived the electricity was out and the manager was on the phone with the power company. The way he talked to the poor woman on the phone and the way he talked to me was awful. The lady could not give him an actual time in which the electricians would arrive and he would not accept that as an answer. It was 2 degrees outside so I asked for a refund in order to go stay somewhere else. He told me no and that I need to wait for the power to come back on. I told him that it was 6 o’clock and with no exact time frame I was not going to wait in my car for the power to come on. Another guest came into the office and the manager and his began to argue. He refused to give anyone a refund. I understand that the situation was out of his control but the way he handled it and expected us to stay in a cold, dark room was unacceptable. I am still trying to get my money back but Expedia has to have confirmation from the manager and there is not way that he will agree to a refund. Unbelievable.
by A traveller
Posted Jan. 27, 2020 on Hotels
by A traveller
Posted Jan. 26, 2020 on Expedia
This motel is completely sub-standard. The first room they put us in had a broken wall heater and a space heater to replace it. I don’t even think it’s legal to do that. The room smelled. The second room they put us in had a working heater and smelled a bit better, but overall everything is run down, and in complete disrepair. Walls are not fully painted, fixtures are old and beat up. The water in the shower barely got warm enough to use it, and there’s no smoke alarm in the room. The only good thing I have to say is the bed was very comfortable.
by A traveller
Posted Jan. 15, 2020 on Hotels
by A traveller
It's okay.
Posted Jan. 13, 2020 on HotelsHotel was good for the price and management is nice. Hotel is pretty simple. As others have pointed out, the heater is very loud, and it seems to be too hot or too cold, it doesn't stay in a consistent temperature. Breakfast is basically coffee and toast/bagels. Also, the parking lot was very icy and slippery, but it had not snowed for weeks, so management needs to have a little tractor or hire someone to take care of the ice. I almost ran into another car since the ice was so slick. So in summary, the hotel is fine if you get a good deal. t really depends on how much you are saving compared to others.
