Note fondée sur 118 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,9 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2023 sur Expedia
À éviter! L’état des lieux est pitoyable.
Tout est vieux, usée et détérioré.
Odeur d’humidité très forte.
Quantité anormale de mouches dans la chambre.
Et de plus, un train passe presque à chaque heure tout près.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par David, Gestion de l’hôtel
Jean-Guy,I am sorry you did not enjoy your stay. We wish you would have reported your issues to the front desk.
par un voyageur
Publié le 30 sept. 2024
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jennifer , Gestion de l’hôtel
Thank you leann for the 5 stars
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Refrigerator did work, too bunks had no mattresses, spider webs everywhere, super dirty.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Jennifer , Gestion de l’hôtel
This was a 2 Queen bed room. The bunks were removed because we have some guests who don't like bunks over them, so we removed, not just the mattresses, but the boards as well. This was explained to the guest and they did not indicate that they wanted a different cabin. I have a hard time believing spider webs and dirt because this cabin was just rented by another couple for a week (and they wanted to stay over, but couldn't due to Brandon's reservation). Housekeeping cleaned the cabin right before he checked in. The guests who checked out the day he checked in had no problems.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Excellent family get away
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Jennifer , Gestion de l’hôtel
Thank you Matthew. I'm glad you enjoyed your stay with us!
par un voyageur
Publié le 24 juin 2024 sur Expedia
The cabins are excellent! We will definitely be back!! Highly recommend!!
Commentaires de Gestion de l’hôtel
25 juin 2024 par Jennifer , Gestion de l’hôtel
Thank you so much! Glad you enjoyed your stay! We are upgrading and adding amenities as quickly as we can too, so make sure to check to see if we have anything new for your next stay. We extended our trail to fishing access last week, put in a dog park yesterday, and have purchased a hot tub, but it hasn't been delivered yet.
par un voyageur
Publié le 13 juin 2024 sur Expedia
This stay is my absolute favorite to stay when i visit mammoth springs always clean people are kind.
Commentaires de Gestion de l’hôtel
15 juin 2024 par David, Gestion de l’hôtel
Thank you for staying with us. So pleased to see you loved our property and enjoyed your stay.
par un voyageur
Publié le 11 juin 2024 sur Expedia
Could not contact anyone about check in. Refrigerator did not work. No paper towels, one roll of toilet paper, no iron, did not receive Wi-Fi password. Very noisy.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Management , Gestion de l’hôtel
Rose sorry about you stay not being pleasant. Our housekeeper tries to do her best as she just came back from medical leave and may have forgotten some things. Hopefully you next visit thru you will give us another chance as we are trying to always update our cabins to make all guest expectations.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juin 2024 par Management , Gestion de l’hôtel
We are please to see the 5 stars Shelia so exited to see you enjoyed your stay with us. We will like to see you again
par un voyageur
Publié le 25 mai 2024 sur Expedia
The cabin we stayed in was really nice, but the light in the bathroom made a weird noise and the refrigerator didn’t really stay cold. Other than that everything was perfect.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Management , Gestion de l’hôtel
Sarah thank you for your review. We will check our maintenance reports and make sure that issue of the refrigerator and light was addressed. hope to see you give us another visit
par un voyageur
No hot water
Publié le 20 mai 2024 sur HotelsWe arrived and the attendants were very friendly. It was clean. We didnt have any hot water. It was nice for an older place.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Management , Gestion de l’hôtel
Teresa thank you for your review we are currently trying to get the new hot water tanks in as they are very tiny tanks and don’t last long. We are pleased you enjoyed the rest of our property. Hope to see you visit again.
