Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,9 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great hotel but needs attention ASAP
Publié le 7 janv. 2019 sur HotelsHotel needs maintenance ASAP, great rooms and and great bathroom nice hotel nice experience just needs some TLC
Recommandé
pour Couplespar un voyageur de Minnesota, USA
Beautiful...but lacking water.
Publié le 24 avr. 2018 sur Expedia
Pour : The location and ambiance is unforgettable.
Contre : Fixing the water to the rooms. If guests aren't able to use all amenities of the room a small discount would have been greatly appreciated.
The location of this hotel is stunning. The view from our room was breathtaking and the room itself was amazing. However, during our stay the hotel was experiencing plumbing issues and there was no running water in the room and no other open rooms had functioning plumbing. Staff brought up water to flush toilets and wash our hands. A shower would have been welcomed after the long hot day. I was disappointed no discount was provided as we were unable to fully use the facilities in the room. I would still return again (as long as the water is functional).
Commentaires de Gestion de l’hôtel
7 mai 2018 par General Manager, Gestion de l’hôtel
Good morning Mrs. Rachel, we really appreciate your commentary, regrettably we had this maintenance problem.
If you visit us again, we can offer you a good discount.
We really sorry this inconvenient. It will not happen again.
Sincerly
Armando Alvarado
General Manager
El Reith Lake Hotel
par un voyageur
Great place but FULL BOARD option MISLEADING
Publié le 3 avr. 2018 sur HotelsPositive: Very nice property in a lovely location; kayaks and paddle boards available free of charge, clean comfortable rooms, hot showers with strong water pressure, good breakfast
Negative: We booked a room with full board but were told upon arrival that the hotel did not even offer full board, that just breakfast was included. Hotels.com needs to look into this issue!! Water in both pools had an oily surface, not entirely clean.
Commentaires de Gestion de l’hôtel
4 avr. 2018 par Alvarado, Gestion de l’hôtel
Thanks for your comments, we will consider that to improve.
par un voyageur
amazing place to stay in the isletas
Publié le 28 mars 2018 sur HotelsBeautiful hotel. Great staff. excellent views. quiet clean, and really affordable considering all that you get.
Commentaires de Gestion de l’hôtel
4 avr. 2018 par Alvarado, Gestion de l’hôtel
Thanks for your comments.
Recommandé
pour Tout le mondepar un voyageur de Fort Lauderdale, Florida
Beautiful
Publié le 9 mars 2018 sur ExpediaThis hotel is beautiful. we wished we could have stayed more than one night.
Commentaires de Gestion de l’hôtel
4 avr. 2018 par Alvarado, Gestion de l’hôtel
Thanks for your comments
par un voyageur
Amazing place
Publié le 1 mars 2018 sur HotelsAwesome place!!! A few little glitches but it was taking care from Hotel.com
Note.. Do not belive when it says INCLUDES ALL MEAL!! not true only Breakfast was.
Commentaires de Gestion de l’hôtel
4 avr. 2018 par Alvarado, Gestion de l’hôtel
Thanks for your comments
par juan
hotel hermoso encima de una Isleta del lago
Publié le 19 avr. 2017 sur Hotelsestá encima de una Isleta, por lo que tienes vistas del lago de Nicaragua en todas las direcciones y además de la vista al volcán
