Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
2,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Verificar informacion brindada
Publié le 5 août 2019 sur HotelsEl hotel esta cerrado desde el año pasado. Es una falta de respeto con los usuarios de esta pagina que sean tan inresponsable en el sentido de verificar la información que brindan
par un voyageur
PARTY!!!(Next door)
Publié le 21 févr. 2018 sur HotelsThe hotel is very centrally located, right on the main strip. Easy walk to everything you need. Hotel itself is nice enough. Teh main staff were terrible. First they acted as if they had no booking for us. When I showed it to them on my phone, they grumbled amongst themselves without adressing us, until finally the female rudely walked past us with key in hand. She turned and gestured as if we should have known to follow her. Mind you, I speak perfectly good Spanish. She opened the door to our room and left. Only one guy at the front desk wad cordial in three nights' stay. The service staff were friendly and breakfast was fine. No one tells you the place next door is a club that parties 'til 3 or 4 in the morning. We did not sleep much because the music echoes around the pool area outside the room from the upstairs bar adjacent! If you party, this place is for you...free music at your pool all night! We don't. The hotel also seems to change names weekly. Not sure how they stay on Hotels.com. We booked as Hotel Maya...phone said enjoying your stau at donkey somrthing...2 days later while writing this it says something else...happy travels!
Commentaires de Gestion de l’hôtel
24 févr. 2018 par Marketing, Gestion de l’hôtel
Hello Ashley.
Thank you for having stayed with us and leave us your comment.
We love knowing that you like our location, breakfast and part of our staff.
We are very sorry for the inconvenience of your reservation at the time of check in, every day we strive to achieve the satisfaction of our customers.
The hotel is called Hotel Maya before it was surfing donkey deluxe, but we changed our concept of the hotel so we changed the name.
We hope you had an excellent trip.
par un voyageur
Okej om man ska stanna 1-2 nätter
Publié le 13 févr. 2018 sur HotelsDet bästa med hotellet var att det var nära centrum. Men sedan var det inte så mycket mer. Ett stort hotell men med få gäster och inte så jätte ren pool. AC:n var bedrövlig funkade knappt och lät väldigt högt. Kunde inte ha på den på natten på grund av ljudet så man kunde inte sova för att det var så högt ljud.
Commentaires de Gestion de l’hôtel
24 févr. 2018 par Marketing, Gestion de l’hôtel
Hello Robin.
Thank you for having stayed with us.
Probably the days that you stayed with us did not have many guests at the hotel, I am very sorry for the inconvenience of the air conditioning and that you have not managed to have a good rest during your stay.
Maya Hotel appreciates your comment because it helps us improve.
We hope you had an excellent trip and come back soon to us, we will work on your problems.
par un voyageur
Publié le 2 févr. 2018 sur Hotels
awesome
Commentaires de Gestion de l’hôtel
24 févr. 2018 par Marketing, Gestion de l’hôtel
Hi, Sylvia.
Thank you for having stayed with us, it was a pleasure to serve you.
We love knowing that you like our Hotel, on behalf of the entire Hotel Maya team, we appreciate your comment.
We hope you had an excellent trip and come back soon.
Recommandé
pour Tout le mondepar un voyageur de San Isidro del General C.R.
Expedia has old name of hotel. New name Donkey
Publié le 22 mai 2017 sur Expedia
Pour : The AC was weak and somewhat noisy, but I was glad to have it!!
Contre : More fans for greater air circulation especially in the common areas.
Emplacement : Being that the hotel is right on Calzada street, you have a plethora of things to do and see.
New name Surfing Donkey Dulce. A considerable amount of confusion when I arrived. The old name that Expedia uses is now the name of another facility some distance away. Fortunately, my reservation was at the Surfing Donkey Dulce. There is also a Surfing Donkey Beach property a few blocks away. Neighboring properties have loud music all evening long. Be sure and get a room that does not have walls that are joined to these neighbor's. The staff was nice and moved me.
par un voyageur
Publié le 27 févr. 2017 sur Hotels
par Jennifer
Great location
Publié le 28 janv. 2017 sur HotelsWe stayed 3 nights, room vas very small, but the Hotel was nice with the pool. We would book again.
Recommandé
pour Tout le mondepar un voyageur
Excellent location on Calle de Calzada
Publié le 9 janv. 2017 sur Expedia
Pour : Clean, comfortable and good staff. Pool was clean. Breakfast was filling with all morning coffee pot.
Contre : A bit more furniture in room such as nightstand, chair and closet.
Emplacement : Perfect location, near restaurants but not too close, short walk to central park.
Good budget hotel now named Surfing Donkey, furniture is minimal but clean comfortable bed. Staff are helpful and friendly. Pool is perfect for a dip. location is ideal for enjoying all the restaurants and bars of Calzada street without being too close to the noise. 5 blocks from Central park.
par un voyageur
Publié le 15 déc. 2016 sur Hotels
Granada is my hometown, but it is such a magical place. The staff was great, helpful and accommodating.
par un voyageur
Hotel para no poder descansar con fiesta en la pue
Publié le 27 juill. 2016 sur ExpediaNos dieron habitación justo en la piscina y nos dicen que había poolparty hasta las 12, pusieron musica altísima, no pudinos descansar, encima no había nadie enbla fiesta y la música seguía sonando, a laa mañana siguiente el desayuno era a las 7,00 cuando fuimos a desayunar nos dicen que la chica que da desayunos no habia llegado y ninguna explicación ni solución, nos fuinos sin dormir bien y sin desayunar y a nadie del.personal parecia inportarle.
