Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 févr. 2023 sur Expedia
The view
par un voyageur
Publié le 28 avr. 2021 sur Hotels
par un voyageur de Canada
Publié le 25 sept. 2019 sur Expedia
Very bad experience with their services, no wifi, paid 100 rupees for 24 hours, still didn’t get connection, front desk was very rude.
Commentaires de Gestion de l’hôtel
30 sept. 2019 par Shailja, Gestion de l’hôtel
Dear Guest,
We thank you for sparing your valuable time to share your experience with us.
May I offer my sincere apologies for not being able to meet your expectations. I assure you that we will look to improve on the issues highlighted.
I look forward to welcoming you back to Manuallaya, Manali.
Kind regards,
Shailja Kapoor
Marketing Manager
par un voyageur
Very Good Hotel with a Great View and Location
Publié le 30 janv. 2018 sur HotelsExcellent Hotel to stay. Location is perfect and you can have a view of the Mountains. I had some issues with the Room. The Manager didn't provide the room which I booked and showed us sub standard room. While I insist to stay only in the room which I have booked and fully paid. After 2 minutes of confrontation the manager agreed to moved us to better room but still not the one I booked, I wonder why? I guess he didn't know the concept of Customer is King. Rest all I had great experience staying in the hotel, they have very nice kids playing area with lots of Swings and other play stuff for kids. Good food at the Restaurant and very good Staff.
Commentaires de Gestion de l’hôtel
1 févr. 2018 par Shailja Kapoor, Gestion de l’hôtel
Dear Mr. Tuknait, Thank you for your valuable feedback. I am disappointed to know that the experience in terms of rooms did not meet your expectations. Due to low occupancy the the orchard room wing was closed and we upgraded you to a suite. We hope to have an opportunity to welcome you back and meet your expectations in the near future. Warm Regards, Shailja Kapoor
par un voyageur de Toronto
Disappointed
Publié le 2 juill. 2017 sur Expedia
Pour : getting rip off
Contre : ?
Emplacement : nothing , cant even walk because of the location.
Check in staff try to rip you off , unbelievable price was charged for drink ,
will not recommend to any one and I will say hotel is suppose to be called 2 star.
washroom dirty and no exhaust fan in the washroom......?.
TV was not working propyl even we called in,
over all I don't see this hotel is called 5 star.
par un voyageur
Publié le 28 juin 2017 sur Expedia
Discussting...2 glass of vine cost me 2200 ....Tracking was rip off .. over ALL I will not stay there even they offer me free .........was not happy AT all
par John
Publié le 6 avr. 2017 sur Hotels
The Manuallaya, which we had booked nearly a year ago, cancelled our reservation with one day's notice. We were rebooked at the Span Resort and Spa and the above ratings relate to this property. It was excellent in all respects except for the fact that it is about 14 km from Manali but it is set in beautiful gardens on the banks of the River Beas. We checked out the Manuallaya later and it is very poor in comparison with the Span and its location is pretty ordinary as well
par Arpita de new delhi
Excellent stay
Publié le 2 juill. 2016 sur HotelsThe stay was excellent, specially for my mother who is on wheel chair and more over she is purely vegetarian (jain). Ms. Reena F & B manager she took very good care of my mother, she helped her in all the way she could. My children was very happy as they were involved in rabbit feeding / duck feeding, swings for them, overall the stay was excellent, will prefer all the time whenever i visit manali in future.
Recommandé
pour Tout le mondepar un voyageur de melbourne
Nice hotel with view
Publié le 25 mars 2016 sur WotifNice view from room, great children's play area , my year and a half old son loved it. Staff are very friendly and helpful
par SURESH de Chennai
Mountain resort in mannali
Publié le 14 nov. 2014 sur HotelsGreat place to stay ,view of surrounding peaks is wonderfull.rooms are decent,staff are helpfull
