Note fondée sur 33 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
62 % des clients le recommandent
3,9 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

فندق جيد لسكن العوائل

Publié le 9 mai 2018 sur Hotels
شقق مناسبة حسب السعر
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 5 mars 2018 sur Expedia
Seen this place before and it was ok. Its still ok, so i booked this room for a friend. its very spacious. A full two bedroom apartment. Good for a family as well. Its nearby supermarket, coffeeshop, bars...
3 sur 5
par un voyageur de Saudi

Dilapidated. Good location and price

Publié le 28 sept. 2017 sur Expedia
It seems this apartment building had not be renovated for a while. It needs that badly. The apartment was clean though. There are bed sheets but no blankets so we felt cold.
Commentaires de Gestion de l’hôtel
8 oct. 2017 par Aqeel Ahmed Abbasi , Gestion de l’hôtel
Dear Mr. BA, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aqeel Ahmed Abbasi Executive Assistant Manager
5 sur 5
par Anthony

Nice stay in Juffair

Publié le 30 juill. 2017 sur Hotels
Centrally located. Staff very accommodating.
1 sur 5
par un voyageur

THE WORST CUSTOMER EXPERIENCE

Publié le 6 mai 2017
Pour : For the 1st time I used TRAVELOCITY, I tasted the worst experience in my life (in all my 25 years of living in GULF); it was not a hotel rather appear
Contre : For the 1st time I used TRAVELOCITY, I tasted the worst experience in my life (in all my 25 years of living in GULF); it was not a hotel rather appear
Emplacement : For the 1st time I used TRAVELOCITY, I tasted the worst experience in my life (in all my 25 years of living in GULF); it was not a hotel rather appear
For the 1st time I used TRAVELOCITY, I tasted the worst experience in my life (in all my 25 years of living in GULF); it was not a hotel rather appeared as a place where a family with 3 small kids can stay; I am disappointed on how TRAVELOCITY can recomment a combo package with such hotels for a family of 5 ; to begin with they said that they will put me in an apt with 1 bathroom and when challenged they gave me an apartment with 2 bathrooms but the bad smell and poor housekeeping meant we could not stay there even for 10 minutes and we vacated
Commentaires de Gestion de l’hôtel
18 mai 2017 par Elite 5, Gestion de l’hôtel
Dear Guest, We are disappointed to read that we did not meet your expectations during your last stay, but we thank you for taking the time and effort to let us know where we may improve. We will share your feedback with our team and take corrective actions where necessary. We hope that you will allow us an opportunity to demonstrate our commitment to quality improvement should your travel plans bring you back to Bahrain in the future. Thank you and best regards, Aqeel Abbasi Executive Assistant Manager
3 sur 5
Recommandé
pour Tout le monde
par un voyageur de Durban South Africa

Central in Jaffair

Publié le 30 avr. 2017 sur Expedia
Pour : Not a Hotel
I did not get a room with a view or a bath tub, only a shower, as per the reservation!!...........................................................................................................................................................................................................OK Central in Jaffair, so walking distance to food outlets and Supermarkets etc......................................................... What more can i say about a Apartment! .......................................................................OK ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................BYE.................YOU CAN'T BE SERIOUS THAT YOU WANT MORE!!!................................................................................................................................................................................................................................................................................................................................BYE
Commentaires de Gestion de l’hôtel
18 mai 2017 par Elite 5, Gestion de l’hôtel
Dear Neville, Thank you for sharing your comments with us on Expedia. We are disappointed to read that we did not meet your expectations during your last stay, but we thank you for taking the time and effort to let us know where we may improve. We will share your feedback with our team and take corrective actions where necessary. We hope that you will allow us an opportunity to demonstrate our commitment to quality improvement should your travel plans bring you back to Bahrain in the future. Thank you and best regards, Aqeel Abbasi Executive Assistant Manager
5 sur 5
par KHALED

Publié le 30 mars 2017 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2017
Dear Mr. Khaled, Thank you so much for your 5 star review and staying At Elite Five. We certainly hope that we will have a chance in near future to serve you the best possible way again! Sincerely, Aqeel Abbasi Executive Assistant Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 11 déc. 2016 sur Expedia
Big rooms...small overhead...good price. Had no problems there during short stay. Stayed here before.
2 sur 5
par un voyageur

Nice upgrade but construction site out the window

Publié le 18 sept. 2016 sur Expedia
Disappointed to be woken early by the sound of bricks being smashed out the window. Late night noise from the room above (after 3am).
Commentaires de Gestion de l’hôtel
3 oct. 2016 par Elite Crystal, Gestion de l’hôtel
Dear Guest, Thank you for sharing your comments with us on Expedia. We are disappointed to read that we did not meet your expectations during your last stay, but we thank you for taking the time and effort to let us know where we may improve. We will share your feedback with our team and take corrective actions where necessary. We hope that you will allow us an opportunity to demonstrate our commitment to quality improvement should your travel plans bring you back to Bahrain in the future. Thank you and best regards, Aqeel Abbasi Rooms Division Manager
5 sur 5
par un voyageur

Good hotel

Publié le 3 août 2016 sur Hotels
Very good hotel and the location is good
Commentaires de Gestion de l’hôtel
3 oct. 2016 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you so much for your review and staying At Elite Crystal. It was our honor to have you stayed with us and will be even bigger one if you return. We cannot wait! We certainly hope that we will have a chance in near future to serve you the best possible way again! Sincerely, Aqeel Abbasi Rooms Division Manager
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