Note fondée sur 237 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 avr. 2019 sur Hotels
par un voyageur
Publié le 24 avr. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
17 mai 2017
Dear Guest,
Thank you so much for your 5 star review and staying At Elite Crystal. It was our honor to have you stayed with us and will be even bigger one if you return. We cannot wait!
We certainly hope that we will have a chance in near future to serve you the best possible way again!
Sincerely,
Aqeel Abbasi
Executive Assistant Manager
par bruno de Paris
Hotel agréable
Publié le 27 déc. 2015 sur HotelsExcellent service pour une grande suite très agréable.
Le petit déjeuner reste en deçà des standards d’établissements de ce type.
La boite de nuit est très bien fréquentée
Commentaires de Gestion de l’hôtel
5 mars 2016 par Aqeel Abassi, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Aqeel Abassi
Rooms Division Manager
Recommandé
pour Tout le mondepar Lilian de Bruxelles
Publié le 25 nov. 2013 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2015 par Aqeel A., Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Aqeel Abbasi
Rooms Division Manager
par un voyageur de Dubai
Publié le 10 août 2024 sur Expedia
A terrible odor welcomes you in the lobby as soon as you enter. Check-in staff was friendly and luckily no bad odor in the room. Room is old but ok, clean.
The worse of the hotel is the swimming pool area. Full of local customers from neighboring countries not caring about anything, jumping in the pool in underwear for some, fully dressed for others, women with street attires. 0 hygiene to the point that the staff has to put so much choline in th look to kill the bacteria that your eyes will dissolve if you dare opening them under water…. Friendly staff not knowing how to handle this uncaring crowd, always scared of saying anything and losing their job….
I had to shorten my say and of course asked if it was possible to be refunded for the days I won’t spend. The front desk was so proud to tell me that whatever the circumstances they have a strict 0 refund policy…. The. Tried to be polite and said he will ask his manager, of course never asked and never came back to me….
I conclusion cheap hotel in the area, for sure, ok if you have 0 expectations and are sure not to modify your dates, otherwise pay a bit more and go to better places….
par un voyageur
Publié le 8 août 2024 sur Expedia
What stood out most during my stay at the Elite Crystal Hotel was the outdated furniture, which appears not to have been refurbished in over 15 years. Regarding the curtains or drapes, when I slid back the first set, I found the second set, which is white and designed to block sunlight, covered in spider webs. The second set of drapes, meant to limit light and provide some privacy at night, were dusty and seemed not to have been cleaned for months.
While renting this suite offers a sense of comfort for guests, having to call downstairs for basic utilities and dishes is unacceptable. I understand that they mentioned these items would be provided upon request, but such essentials should already be present in the suite.
On a positive note, the employees and staff were very friendly, helpful, and attentive. They promptly answered my questions and phone calls, creating an overall positive environment for guests. However, the overall quality of the facility is lacking.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
I stay here most times when I come to Bahrain. Very nice property.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Great Hotel.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
par un voyageur de pearl city
Publié le 14 juin 2024 sur Expedia
Nice, friendly staff
